Have you heard? You’re in total control of your hair Colour Plan. From dialing into your perfect colour to autoshipping on your schedule, we've got a no-miss list of ways to make your home hair colour experience exactly what you want it to be, aka, amazing.

01 Speak Your Mind

No joke—we are obsessed with getting your colour just right. So every time you change your shade, we’ll be checking in to see how you feel about it. You can also call us up, send an email, or upload a note in your account any time. Remember: detailed feedback leads to complete colour happiness.

02 Tweak It

Whether you’re looking for a big-deal change or even a tiny adjustment, you can let us know in your account. Just click ‘adjust​ ​colour’ to upload pics of your current and ultimate shade goals, and don’t forget a note to your Colourist. There’s no tweak too small when it comes to depth or tone—just say the word and we'll take it from there.

03 Manage Your Shipments

You’re in charge of your Plan, and that means you get what you want, when you want it. You can cancel, skip, or reschedule any shipment right in your account ​under upcoming​ ​order. Need a little help? Just​ give us a call.

04 Follow Your Instructions

This is a big one! Your personalised instructions were selected for you from over 150 possibilities, according to factors like colour adjustments, hair length, and the kind of application you need. Follow these to the T and you’re on the path to pro results. P.S. - Want to download and print? You can access all your instructions past and present in colour details.

05 Watch & Learn

Visual learners, rejoice! We’ve developed step-by-step video tutorials to get you colouring with confidence. Find them in your account or on the Colour Mastery hub.

06 Don't Be Shy

Questions, comments, feedback? Give us a ring or drop us a line to dish about your colour, your experience, or your latest Netflix binge. Trust us, we want to hear it all.

Your colour happiness is our reason for being. Also, it’s guaranteed! If you need to tweak your shade or adjust your shipment schedule, let us know and we’ll make it happen. We are committed to getting your experience just right.