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Custom Color Set
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67,776 Verified Client Reviews |
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fantastic hair colourPerfect match hair colour from my photo. Incredibly high quality product and covers grey hair beautifully. Will not use any other product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We're thrilled to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
You have got to try this stuffI love this product. It is easy to use. The color is great - much richer than a box from the drugstore shelf. My hair looks wonderful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We're excited to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
colorI love the color. After you're done your hair does not feel like straw it's nice and soft and manageable. I also like the shampoo and conditioner that they put in the packages. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We're glad to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
ExcellentI have been using this product for over a year now, extremely satisfied every time, my hair feels healthier now & always shiny, never looks dull, I'd never go back to off the shelf hair dye :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - We're excited to hear that you're enjoying your hair color! We look forward to our next opportunity to delight you! |
ColorFor some strange reason, my ash showed up strawberry blond. The wonderful violet shampoo and violet tint 💜 I love. It helped 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShirley- We’re truly sorry that our color did not meet your expectations with your last order. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedI was looking forward to using my 2nd order of colour, especially as the 1st experience with colour from eSalon was amazing. I had requested a change to the colour which was done for me. I received 2 colour bottles, 1 for my roots and one for the lengths of my hair. Followed the instructions which are clear and easy to follow. The colour took to the lengths of my hair, but the roots didn't change At All. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsI'm so sorry to hear you were unhappy with your color adjustment results. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out! |
Too dark for meAs I brand my hair is in great condition and the colour really stays. For me it was far far to dark and have been trying to wash it out with clarifying shampoo so that its becomes lighter again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Fiona, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Disappointing!Cannot review this order since the bottle will not open. Total waste of $33+ I had four people try to get this open and no one could. It’s like it’s fused together. There is absolutely no opening it. Had everything set up and couldn’t do it. So disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We truly apologize that the color bottle will not open. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Terrible colourHad two before and it was great- my hair is practically black this time 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKelly H. - Thank you for your feedback. We are so sorry to hear that your hair colour was darker than expected this time. Based on your profile, we see that you have already worked with one of our Colour Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColourMy colour is lovely very natuarl looking,all my friends loved it , try to keep this if i can 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jane! That's great-we are over the moon knowing that your color was a total match. If you ever need help, you know where to find us. |