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Custom Color Set
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67,695 Verified Client Reviews |
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ColorI would like to cancel my subscription it did not color all my grey and the smell really bothered me I’m sorry but I don’t think it’s going to work for me. Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
don't get it on your walls...NOTHING WOULD TAKE THIS STUFF OFF THE WALLS. THE PAINT IS RUINED. GOING TO MADISON REED 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. |
Hair color didn’t change muchI wanted more of a darker brown. I especially do now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not do anythingI followed directions exactly and this did not change my color whatsoever. A complete waste of money. Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very DisappointedI was hoping to fall in love with this product especially after so many great reviews. I’m a natural redhead and my hair has lightened over the years with many strands of white hair. I was hoping to go back to my used to be natural red. First of all I have to say this is the messiest hair color to work with.Tears actually came to my eyes as I was applying which this doesn’t even happen with store bought hair color. I ended up with streaks of red in my hair instead of an all over red. The clean up was not the greatest. Hopefully the streaks will soften with hair washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No Better than store brands I’ve used, disappointedI’m not going to renew my order, the greys were not covered and the shampoo/conditioner was just so-so. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Eh could’ve taken original color more into accountWas supposed to even out my two tone color but it’s still pretty different in color. Got the auburn color which made my roots a nice auburn but my blonde tips were made a very light red/pinkish color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good overall colourThe colour has given me a great covering for my grey and also a good shine to my hair, far better than a shop bought colour. 1 of 1 people found this review helpful. Did you? |
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Amazing colorLove the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Kristine! Thank you so much for your feedback we are so thrilled to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Excellent hair dye!I got the demi permanent dye, love the colour and so easy to use and the best bit, it doesn't take long to develop! Very happy 😁 0 of 0 people found this review helpful. Did you? |