67,709 Verified Client Reviews |
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Custom Color SetI liked the quality of the color and how easy it was to mix and use. However, my roots turn out very dark (3 levels or more than my desired color) and I have to add some highlights around my face to soften the look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMirketa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not even close to the correct colorIt dyed my hair a almost black and even while using the color tint rinse it faded within a month to my normal hair color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Way too brownWas looking more for red and got brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not what I wanted or expectedThis is not what I wanted or expected. I wanted a more deep violet/purple tone, instead I got a very deep auburn tone, it almost looks brown in certain lighting. Although it does reflect the red tones in direct sunlight. This is really not what I was wanting or hoping for. I am pretty disappointed right now 😞 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSarah- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Lazy/ I wanted one stepI dislike colouring my hair very much. I was disappointed because it was two separate steps roots + ends. I (personally) need one step. I did not get the full effect of my colour because I only used the root bottle on my whole head. I however LOVED the colour for my roots. I was a bit scared to try the other because of how different the colour ratio looked (totally my fear & I didn't try) it was just me being unfamiliar. The price + shipping on top of it, is not something I want to commit to paying that much for. I usually buy store box dye, so quite a bit cheaper. I did love the colour that was mixed for my roots! 1 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsTammie - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Piece of cake!I purchased this Custom Color Set in April 2020. I just used it today and love the results! I was nervous when I first started to use it (I never colored my hair before until now), but the directions that came with the set are well written. eSalon made it so easy to use. It's a piece of cake! Simple as washing your hair or brushing your teeth! I look forward to receiving my next order, now that I know how the results will turn out. I loved that there were no harsh fumes or scents while I was coloring my hair. I would definitely recommend eSalon to anyone wanting to color their hair for the first time. Definitely worth it! 19 of 20 people found this review helpful. Did you? |
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Hair ColorI am more please than I was when I had my hair colored at a salon for $100+ before the coronavirus pandemic. It took two tries to get a color that pleased me. Even when the pandemic is over, I'm not sure that I will go back to the salon. eSalon's staff is very available, patient, friendly, and prompt. Their website is easy to maneuver also. 1 of 1 people found this review helpful. Did you? |
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Easy to useThis was the first time I ever tried coloring my own hair. It was so easy, my 8 year old granddaughter helped. Everything I needed was in my kit. The color, was exactly as expected. I had more than enough to do the job I will definitely be doing this again. I actually think, it came out better than at the salon. Thank you Esalon Pam 1 of 1 people found this review helpful. Did you? |
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Yet to disappoint!!I have had my hair bleached blonde for around 6 years, i then decided I wanted to go back to my natural colour I went to a salon and was very disappointed I had green and ginger hair! I then went back blonde. A few months later I stumble across esalon and I ordered some brown dye and it came out perfect! I got Demi and it lasted around 9 months and Thays when I decided to trust them and get permanent and I couldn’t be happier my hair is healthy and the exact colour I wanted, esalon is easy and pretty quick the people are so kind and I will definitely be using them from now on xx 0 of 0 people found this review helpful. Did you? |
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Great colour dyeVery happy with e-salon hair dye. Easy to apply, does not colour skin. Cover grey hair up to 3 weeks. With hair dye from high street in 1 week I could see grey hair. Will order again! ⭐️⭐️⭐️⭐️⭐️ 0 of 0 people found this review helpful. Did you? |