67,709 Verified Client Reviews |
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Perfect!Just the color I’ve been trying to achieve! 0 of 0 people found this review helpful. Did you? |
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I can't see myself going back to the salonInitial color was too light, but I sent in my feedback and I'm really liking how the new color is turning out. I like having it shipped so I won't forget to to purchase it. The classic shampoo & conditioner provided makes my hair really shiny. My boyfriend helps with the back so the only one pair of gloves (due to COVID) is a little tough to deal with, but otherwise great experience. 0 of 0 people found this review helpful. Did you? |
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Exceeded expectations!I really liked the color. However, I really love how the color has since faded away over time. My hair has held the color for a long time despite being in the lake from time to time over the summer. 0 of 0 people found this review helpful. Did you? |
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Love it!I used the formula sent to me. I love the color. I had one issue. The final step was overwhelmingly noxious of ammonia. I suggest you do this with the shower curtain open a little and before turning on the shower because I was really overwhelmed with the ammonia. Otherwise, the poor is perfect for me and brought out my natural skin tones and eye color. Thank you. 0 of 0 people found this review helpful. Did you? |
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Good productI like it but I keep having trouble with getting my whites to fully cover. I don’t have much white hair it is at the front of my face and that is the area I have trouble fully covering. I tried more time and they adjusted the color but still have trouble. Otherwise, I like the color and the fact that it doesn’t stain much. 0 of 0 people found this review helpful. Did you? |
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GrayI loved everything except the gray came in very soon. Within the first week. So thats been disappointing as it continued to show more as the days go on. 0 of 0 people found this review helpful. Did you? |
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Fabulous Product.I still don’t like doing my own hair but to get this perfect mix I will continue to purchase and color at home. 0 of 0 people found this review helpful. Did you? |
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Changes in the boxI am not happy with the new shampoo and conditioner and especially no happy with less product. 0 of 0 people found this review helpful. Did you? |
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Love the color, free shipping drawbackI have always loved the Esalon experience. I can custom color my hair while cleaning up my home and without finding childcare. However recently they have brought up the free shipping requirement. This is making me consider another service. The other products in past I have added to get 5 dollars more to my minimum. But now would be $15 dollars to add and I don't desire the extra unnecessary products esp when they are in unfriendly pastic bottles. 0 of 0 people found this review helpful. Did you? |
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Color washed out after four days.Colored my hair four days ago and the color is washing out. Sad, not a happy camper for the price of the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |