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Custom Color Set
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67,726 Verified Client Reviews |
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Color was not what I thought it wasThe color I received came out red-ish brown. My current color is very blonde. Overall it darkened my hair quite a bit which was not my goal. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica C. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible experienceI place my order June 4th paid to have it rushed and after the 12 days I still had not received anything so I emailed, I was told it could take up to July 1st even though that is not what the website says so I waited and emailed again on the 30th of june as nothing had made any progress, they shipped another one and I just received it today and followed the directions to a tee currently my roots are orange, my mids and ends are dark brown now... far from dark blonde (cool beige). So unimpressed with the whole experience and will not be using this service/products again... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSadie - Thank you for reaching out to us here at eSalon! We are so sorry to hear that your eSalon order has not arrived and that you were not happy with the outcome you expected with the replacement color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nothing like I requested - horrible colorI requested a strawberry blonde color. After using my custom color that was sent to me, I have horrible mousey brown hair. I absolutely hate it. It is dull and boring and doesn't go with my skin tone. I am truely disappointed in this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie B. We appreciate your feedback here at eSalon! We are so sorry to hear that your experience with us was not as pleasant as you expected it to be. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a solution that will better suit your needs. Please keep an eye on your inbox for more details. |
Didn’t last four daysThis product was vibrant and easy to use. The only issue is that the color left my hair in a few days, four to be exact. The dye didn’t last a week and was useless for covering my gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our Expertsariana S. - Thank you for your feedback! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Excellent Coverage, Beautiful Color, Easy DIY Kit!I love eSalon color! I achieved excellent coverage of my stubborn grays, and the color is gorgeous. It's beautiful, multi-faceted, natural-looking color that looks like I went to the salon, at less than half the price! This is not like the color kits you can get at the grocery store, which tend to produce a mono-toned color, in my opinion. The DIY Kit sent by eSalon contained everything I needed, including individualized instructions, and the process was super easy. I will certainly be buying my hair color at eSalon from now on. 0 of 0 people found this review helpful. Did you? |
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Best Yetbeen using esalon since the New Year and if I thought it was fantastic before lockdown its now invaluable during the current PH crisis. Salon quality, generous sized product ( I have long hair and this provides more than enough coverage for me) I can tweak shade/tone as often as I like and it gets delivered to my door. You get what you pay for..well worth the investment.. 0 of 0 people found this review helpful. Did you? |
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great qualityeasy to complete process; great coverage for roots and grey hair; more affordable than a salon every 6 weeks; conditioner leaves hair so soft and manageable; great flexibility w customer service 0 of 0 people found this review helpful. Did you? |
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Perfecto!Perfect. Delivered to my home. Phone number With a Real person who answers. The option to change the color without wondering if it will go WRONG. I can't say enough good things about ESalon other then Excellent Salon. 0 of 0 people found this review helpful. Did you? |
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Nice colourI like my colour. My colourist adjusted my colour exactly as I wanted. Thank you so much . I am so happy to receive my colour . And now I feel confident to go to work 0 of 0 people found this review helpful. Did you? |
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Love It!Color looks fabulous and way cheaper than going to salon👍 0 of 0 people found this review helpful. Did you? |