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Custom Color Set
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67,726 Verified Client Reviews |
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Product ReviewTeam, I love everything about my kit (the color protector, wipes, ease of use, the color itself) except.... I just did it two weeks ago and already the grey roots are showing??? Shouldn't it last longer than two weeks? I don't wash my hair every day at all...in fact sometimes it is 3 days in between....I know I left it on the full time and maybe a few minutes longer? Shouldn't it last longer? Also, can I get an all-over clear gloss application? 0 of 0 people found this review helpful. Did you? |
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Was my formula changed?The shade of my last order was a little darker than usual. When I mixed the color I noticed a difference, specially when I had finished applying it. I was worried and rinsed my hair right away. It turned out slightly darker, but I have to say that this formula was not as harsh on my hair. My hair was actually soft and manageable this time. 0 of 0 people found this review helpful. Did you? |
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NiceI liked how my hair felt after, and that the aroma of the dye wasn't pungent and didn't linger afterwards. My only complaint is that unless I'm in sunlight you can't notice the change of color in my hair. I've sent my adjustments to my colorist and hope the next color will be more on point. But I did like the product and will continue to order. 0 of 0 people found this review helpful. Did you? |
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Matched pretty goodWith me not really knowing what I was doing choosing my color, I think I did a fairly decent job. It may be just slightly darker than my colored hair, but it blends okay. I had my friend put it on for me because she's used to doing it. 0 of 0 people found this review helpful. Did you? |
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I was very happy with the color match.The color match was awesome, very pleased. The shampoo and conditioner made my hair very soft. However, the ammonia was overwhelming. Therefore I will not use again. Please discontinue any emails and my personal information. 0 of 0 people found this review helpful. Did you? |
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Truly ghastly. My ashy shade emerged as brown with warm red highlightsHow could a colour be so far from the described shade? I am fuming! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJillian B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color had a slight red tintColor had a slight red tint. Within two weeks my color turned a bright red. I even told my colorist that my hair pulls red to add ash color to neutralize the red in my hair. I did like the color the first week then my color just faded to bright red. I use professional shampoo and conditioner for color treated hair. So that wasn’t the problem. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Cancel purchaseNot happy with the colour at all. Please cancel all other order for me. I dont want to continue the purchase. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEwelina R. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great coveragehi i loved the coverage but it wasn't a dark enough deep brown that I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa W. - Thank you for your feedback. We are sorry that we didn't meet your expectations. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I greatly emphasized the need to avoid....This last color did exactly what I expressed I did not want. The previous color was fine and then I requested to go lighter. Well, that evidently was not do-able because as mentioned, I'm back to square one, trying to get rid of the reddish/golden tones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarcy- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |