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Custom Color Set
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67,726 Verified Client Reviews |
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Nice experience, nice color.Very nice color, although I think I need to go lighter to match my natural color—which is what I’m looking for. I’ll let the colorist know for the next round. I am disappointed the LightSet continues to be out of stock because the best thing about my naturally red hair was all the shades from blonde to auburn that were in it. I don’t need to reproduce all the shades now that I’m coloring to cover gray (gray wasn’t one of the colors I wanted to keep in my hair, haha), but being able to at least do highlights is important. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color. I did notice that after a couple weeks it started fading aroumd my hairline where it's gray and so that gray showed through. Maybe some adjustment needs to be made? 0 of 0 people found this review helpful. Did you? |
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I love my new hair color!It's realy looks like I immagined it. 0 of 0 people found this review helpful. Did you? |
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PrettyThe color was pretty but didn't cover the gray 0 of 0 people found this review helpful. Did you? |
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Great productVery cute packaging, clean and easy to follow directions. Shipping takes too long. 0 of 0 people found this review helpful. Did you? |
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Cancellation RequestCancel all future orders very unhappy with your customer service Youwaited too long to send out my corrected color. Do no send any more products 0 of 0 people found this review helpful. Did you? |
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Help with normalcyOne Step Closer to normalcy in dealing with the China virus 0 of 1 people found this review helpful. Did you? |
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NIce colourNice Color but just didn't Lighten my Roots enough to match my Ends , however Lovely product and definitely worth giving this company a try as I understand you cant get it right for everybody 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina C. - Thank you for your feedback. We’re so sorry to hear that you were unhappy with the results of your custom hair color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good product bad custom Colorlight brown ended up as darkest brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shipped twice and never received.Product was shipped twice and never received. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarri - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |