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Custom Color Set
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67,589 Verified Client Reviews |
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Warm brown beigeLoved my color that I received for my first coloring 0 of 0 people found this review helpful. Did you? |
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Little disappointedI purchased my advised colour however when I used it I felt the coverage wasn't great. I am a brunette and have quite alot of greys for which I colour about every 3 weeks. At my roots the colour was alittle orange and the rest dark. Left on roots the recommended time and abit longer but didn't get the best result. Condition of my hair was great afterwards but not so great looking 😕 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally C. - Thank you for your feedback. We're so sorry to hear that you are disappointed with the grey coverage of your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
GraysI still had a lot of grays visable 0 of 0 people found this review helpful. Did you? |
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Wanted to go lighter, didn’t happenOriginally I sent in pics of my current hair color (very dark brown almost black) and pictures of the color I wanted, a much lighter shade of brown like a honey brown. My custom color came in the mail labeled something like “golden brown” and I thought this is going to turn out nice then I dyed it and it literally looks like I didn’t, maybe one shade lighter at best if I’m in the sun I can notice a tad bit of brown. I even left the color in for an extra 15 minutes longer than the 35 minutes the instructions said. I went to change my next months custom color and again inserted pictures of the lighter brown I wanted but get an email saying “ previously colored hair can not be lightened”, well if I would have gotten the correct color hair dye sent to me the first time I guess I wouldn’t have this issue. I just went ahead and canceled because I’m not happy with the new options they gave me, stuck with the same color or just lighten the roots? No thanks. 0 of 0 people found this review helpful. Did you? |
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Great coverageIt is really good coverage and the online service is amazing. 3 of 3 people found this review helpful. Did you? |
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I’m very impressed with the quality of the colorThis was my first order, and at first I was a little disappointed because there wasn’t enough color for my hair. However, the team was very kind and helpful, and they immediately sent me another kit. As a result, I was able to color all of my hair, and the shade turned out absolutely perfect—even better than I expected. This is the best hair color I have used in years. A special thank you to the staff and the professionals behind this product for their outstanding customer service and care. By the way, it covered my gray hair amazingly well. My hair feels incredibly soft, healthy, and well-conditioned after coloring. It isn’t dry or brittle, and it doesn’t break. I also loved the packaging. Everything was beautifully prepared, personalized with my name, and the instructions were clear and easy to follow. I am absolutely thrilled with the results and so happy that I found you. I look forward to being a loyal customer from now on. Thank you! ❤️ 0 of 1 people found this review helpful. Did you? |
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Easy to use & color watch was greatThis product was easy to use. It did not irritate my scalp like some salon products have in the past. The color match was great. However, when my hair is wet, my roots now look REALLY copper. Any way to fix this? 0 of 2 people found this review helpful. Did you? |
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Great ColorThis has saved me so much time and money going to the salon. The color turned out great and covers gray hair well. 2 of 43 people found this review helpful. Did you? |
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Hair colourThis is the best hair dye I have ever used 0 of 1 people found this review helpful. Did you? |
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Hair colorOnly my 3rd time coloring my hair, but I felt as though I should’ve kept it in longer then 30 minutes. There was still a lot of gray hair that I felt as though it didn’t even touch, although it was on my entire head. The hair in front is my problem area. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Caty, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |