|
Custom Color Set
|
67,726 Verified Client Reviews |
|
Sort by: |
|
Quality hair dyeI stupidly put a pink "temporary" colour in my hair at the beginning of lock down, after numerous weeks and washes it hadn't come out and with the possibility of returning to work, I wanted my hair back to its natural brown. I know the basics of neutralizing the colour with green, but didn't want to go from one hair disaster to another! I took a risk an and hoped that a custom colour would do the trick. Tamara is my colourist and I received a hair dye, which almost got my hair colour back to normal! One more colour and I should be there! The coverage is great on my few, but stubborn greys. I will stick with esalon now as the colour is perfect! Thank you. 1 of 1 people found this review helpful. Did you? |
|
HappyLove the color received lots of compliments but wish it came with highlights 0 of 0 people found this review helpful. Did you? |
|
Perfect colorSalon quality color. The only criticism is that my hair is dry and draw like as a result of the treatment. I would recommend adding whatever products they offer to dealing with this issue. Otherwise perfect salon look with the cost or time 0 of 0 people found this review helpful. Did you? |
|
Great color and easy!It was to cover bleach blonde so it isn’t staying as long as I had hoped but it is beautiful! 0 of 0 people found this review helpful. Did you? |
|
Great colorI love the color combination, but I can see my gray creeping back in, around my hairline, just after 2 weeks, my gray is the heaviest around my hairline😩 0 of 0 people found this review helpful. Did you? |
|
Color great, but...I think my color match was great. The process was pretty easy to mix, and prep was ok, but it was difficult for me to do the back of my head. I think it was a good intermediary fix for my color while I awaited my salon to open after Covid 19. I made a bit of a mess on a new item in my bathroom, because it splattered onto a surface after I applied it to the back of my head. I can't get the stain out. Make sure you protect everywhere in your bathroom. 0 of 0 people found this review helpful. Did you? |
|
Too darkI have ordered several times and the color is still brownish red, too brown. I am aiming for more red but i never get that color. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never received products2 orders paid from my account and I did not receive them. I have quit my subscription 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNancy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Reasonable hair colourFirst parcel arrived after 3 weeks, packaging was damaged and hair dye was everywhere. Got replacement about week or so later. Colour was too dark. It has since been adjusted and I find it still too dark. I personally don’t notice much difference between a shop bought hair dye and this and there is a fair difference in price. I have really long thick hair and require 2 dyes. I’m £23 plus here when I can buy 2 in supermarket for £12 and don’t have to wait for these. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJill D. - Thank you for your feedback. We are so sorry to hear that we haven’t met your expectations, and would like the opportunity to set things right. We hope that you’ll take a moment to tell us how we can improve. Don't forget, your Color Happiness means the world to us. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong color. AgainMy color was too light. Too red. And completely wrong shade 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEllen - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |