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Custom Color Set
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67,726 Verified Client Reviews |
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not what I expectedI had high hopes for this kit but the color was too brown, not nearly red enough. I don't know if I would order this again, My hair seems more damaged than I expected, I have been coloring my hair for a very long time and had better results with boxed dyes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
20 long daysI really really want to like this. BUT I ordered on May 14 and post office says hopefully by end of day on June 2nd. Also, I did not know I would be paying 8.95 for shipping or that this shipping I’m paying for is going to take 3 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Poor Color with harsh chemicalsThe color is too dark and the chemicals made my eyes burns. I will not purchase this again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlisha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals |
Fades after 3 washesMy color was different on the roots and different at the ends also it was bit darker then I expected. Worst part it faded after 3 washes and my highlights color is showing again. I m very disappointed this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNida - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great productI loved my experience. The color turned out great. I recommend it to my girlfriend. I loved the personal attention to my particular hair color. 0 of 0 people found this review helpful. Did you? |
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Beautiful & EastI have used other color treatments but this is the easiest one ever! Everything I need is in the box. The color is beautiful and so natural looking. I LOVE every product in the kit/box color, shampoo, conditioner, etc. Glad I found eSalon! 0 of 0 people found this review helpful. Did you? |
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Great color and easy to useI love the color, no horrible smell, easy to use, and a great price. I would normally pay $80 to $120 to get my hair colored at a salon and it would be washed out in 3 weeks. This color has lasted for almost 5 weeks, Whats not to love, great look, price and do it at home! Love it! 0 of 0 people found this review helpful. Did you? |
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Professional serviceFast quick delivery. The formula the colourist created was slightly different from what I asked for but I went with it. And the the colour has turned out nice. Even colour which has disguised the red undertones 0 of 0 people found this review helpful. Did you? |
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Great product.I love the color, and how it still looks like the day I colored it weeks ago. The instructions were easy to follow, and worth the extra time spend. 0 of 0 people found this review helpful. Did you? |
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GreatFirst time ever coloring my own hair. Left my hair soft and healthy feeling and looking. Great product! 0 of 0 people found this review helpful. Did you? |