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Custom Color Set
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67,726 Verified Client Reviews |
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Roots came out way too darkColor came out way too dark , more like a reddish dark brown instead of the color I picked (dark blonde copper), even after uploading tons of pictures of my hair and what I was looking for. And this is after asking for adjustments twice! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too DarkI asked for the color not to turn my hair orange or reddish and to be dark blond. What I got did turn my hair orangish red and it was much darker than I asked for. The process was easy and at least my hair is all one color now but not the color I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTraci - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover my graysDid not color my grays or anything for that matter. Dissapointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaudia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color2nd time using salon color did not do anything 2 my grey hair. 1st time was great this time terrible 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDana -We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Excellent colour matchThis was the first time that I had attempted to colour my hair and I put off doing it for ages. I need not have worried, it was easier than I had anticipated as the instructions were clear, the resulting colour match excellent and my hair, after using the shampoo and conditioner, had never been so shiny and silky. 0 of 0 people found this review helpful. Did you? |
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Truly AmazingI have been colouring my hair for 20 years and this is by far the best colour I have ever had on my hair. It looks so beautiful, the colour is shiny and covered all my greys. It comes boxed so beautifully and the personalised touches make it feel very luxurious. I am definitely a fan for life. 0 of 0 people found this review helpful. Did you? |
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Perfect match!I went out with friends and was complimented that my hair looks great. No one knew I did it myself! 0 of 0 people found this review helpful. Did you? |
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Great hair colorThis is an amazing product. The color is rich and the texture of my hair is shiny and soft. I just have to master technique so that I can apply it like a professional. Not as easy as it looks. But practice makes perfect. 0 of 0 people found this review helpful. Did you? |
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I love it!Great coverage for the gray and rich color!!! 0 of 0 people found this review helpful. Did you? |
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Great colorI have color-resistant grays and this product got the job done! Looks great and I will re-order again. 0 of 0 people found this review helpful. Did you? |