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Custom Color Set
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67,740 Verified Client Reviews |
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Perfect colorI have been trying to find the perfect shade for years and esalon managed to give me the blonde I was looking for. 0 of 0 people found this review helpful. Did you? |
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Not as asked forPlease look at the email trail communication. I specifically asked to avoid the orange tone and was worried about that. I have sent pictures, descriptions and engaged in discussion with the technician and still my hair is ORANGE. Thanks but no thanks! Via 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVia H. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not quite rightI like the color but I wanted some blonde. I asked for strawberry blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa E. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wanted ash blonde and got strawberry blondeMy hair looks terrible and I can’t even get it fixed at a salon because they are closed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKesley L. - Thank you for reaching out to us. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My hair turned orange.I followed all of the instructions to a tee. But my roots are now orange. I think the at-home products don't work well for blondes. Disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita W. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colorI colored my whole head of hair. Roots first and then rest of hair. Still felt it was a little too dark but not bad. Then next day did highlights that really helped. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy K. - Thank you for your feedback! Upon reviewing your eSalon account, we see that you have already worked with one of our Color Experts to resolve this little concern. If you have any questions please let us know, we're happy to help! |
Not good color🤦♀️I got orange color😡😱. This is not the same color as I was expected. Sorry I am not going to order ever again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already discussed with one of our Team Member about this concern. Please, let us know if there is anything else we can do to help. We truly appreciate your feedback. |
Said light brown but it as Dark brownI wish I had not colored my hair with this color. Said light brown it wasn't, it was dark brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerry P. - Thank you for reaching out to us here at eSalon! Upon reviewing your profile, we see that you have already discussed and resolved this concern with your colorist. Please let us know if there is anything else we can do to help! Thanks again! |
LOVE ITthank you so so much!!! you guys nailed it beyond what I could ever expect. With just one pic you understood soooo well. I am in awe Thank you Sofia Nunes 0 of 0 people found this review helpful. Did you? |
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I love itI did not set the timer this time and just started to color ends soon after I was done with the roots. But my hair is waist long and knew it will take a lot if time for me to go through. So I think I’ve hold it a little bit longer. It turned out even better. I love it. It’s deeper, darker. Absolutely in love. Thank you 0 of 0 people found this review helpful. Did you? |