67,740 Verified Client Reviews |
|
Sort by: |
|
Perfect color adjustmentLoved the color adjustment! 0 of 0 people found this review helpful. Did you? |
|
Always right on!I can always count on eSalon to send me MY color, when I’ve screwed up messing around at home! I just tell them what I have done, and what my goal is. Send pics for clarification (outside is best). So easy! 0 of 0 people found this review helpful. Did you? |
|
SHINE ON !!I am 63 Yrs old, and have never colored my hair, except stripes of multi colors or highlights, but never my entire head of hair !!!!! So much gray was showing up it was beginning to make me ( FEEL ) old ! LOL ! I rather be all gray or NO gray !! So I decided what the heck, for $10 I'd just give it a try, and asked my bestie to please come and do it as I have NEVER ever LOL. Well, she's done herself and all her girls many times, and then me. HOLY COW !!!! I am in love with me in the mirror again !!!!!!!! WHO is THAT sassy lady !!!!! Whoohoooo , putting myself on re-order, and may even try a new color combo !!! And I wish you had GREEN PURPLE HOT PINK BLUE AQUA and other colors to to do awesome highlights !! OMG I'M when you do !!! Try it at least once, like me !!! Im SOOOO happy and Hubby " LOVES LOVES LOVES " it Thank you eSalon !!!! Donna P.S> IT'S SO SHINY !!! whoot ! 0 of 0 people found this review helpful. Did you? |
|
Amazing!Usually after dyeing my hair, it feels stiff and unhealthy. But after trying esalon it left it like I hadn’t dyed it! Super healthy right away 0 of 0 people found this review helpful. Did you? |
|
Will not be using again!!!Initially when applying the colour it really stang my scalp so I didn’t keep it on for the allotted time. I’m so glad I didn’t because certain parts of my hair turned more of an ash blonde which is not what I wanted at all. So I definitely won’t be using it again. Will be sticking to my normal trusted brand!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSally J. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Duo TomeI wanted to love this so much, but my hair ended up coming out two different colors. My roots were probably 3 shades darker than my ends and the overall color was nowhere near where I was hoping to achieve. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRandy G. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
N/AQuality no different than store bought 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Jodie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Coarse and damages hairI followed the directions very carefully, including the "very important final step" of massaging my scalp with leftover color mixed with water for 2-3 minutes in the shower. When doing so, the smell was overwhelming; it made me cough and it made my eyes water. The texture of my hair after washing with the shampoo and using the conditioner can only be described as damaged, coarse and straw-like. I am very disappointed in the condition of my hair following the application of this hair color. The color of my hair itself is great, but I am worried about the condition of my hair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSusan E. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Couldn’t color my rootsIt was a lot of steps to not get any lighter..I will stick to regular box color and the salon when they open again. Not worth $30 for no change. Followed directions completely. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNicole A. - Thank you for your feedback. We can see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
???I liked the hair color but I couldn’t get the dye to rinse out. My hair felt like oily, straw for days after dying it. That part I greatly disliked. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer C. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |