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Custom Color Set
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67,740 Verified Client Reviews |
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Compliments GaloreI've never had such compliments as I've had since started using my colour palette 0 of 0 people found this review helpful. Did you? |
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Loved the colorThe color was a little darker than expected but it turned out beautifully and didn't fry my hair! 0 of 0 people found this review helpful. Did you? |
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Perfect colorI have a red tint to my hair and dying it only makes it redder which I hate but this color was the perfect brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color not right and washed outAfter one wash the color completely came out. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
did nothing to color my greysIt was a completely useless in covering my grey hairs. I have been coloring my hair for 20+ years so I know what I'm doing. I left it on for 40 minutes and it maybe tinged the roots 5%. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSimone - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
What happened to your product?I had ordered the hair color several times over the past few years, and I had always been pleased. In fact, I even received compliments on the color itself. After trying a few other products, I came back again to eSalon. What a disappointment! Although the color is still very nice, the product now leaves a terrible sticky residue on my hair. After the first shipment, I thought I had neglected to rinse thoroughly. However, this time I made certain to rinse well. I had to wash my hair 4 times to get the residue out of my hair. YUCK! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMia - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color doesn’t seem to be holdingI dyed my hair 2 weeks ago and my grey coming through under my bangs and side of the face. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoyce - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love This kitThe products are all really nice and I love the box you get that’s personalised on your bottles and instructions. The stain guard is lovely too and smells really nice. Will continue to order from Esalon! 0 of 0 people found this review helpful. Did you? |
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Best ever colourFinally got to use the product and I am very impressed came out the perfect colour as I was a bit afraid it wouldn’t as it was new to me have recommended this to all my friends 😊 thank you👍 0 of 0 people found this review helpful. Did you? |
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FabricWhat a difference to shop bought dye boxes. Great colour and condition . Not faded . 0 of 0 people found this review helpful. Did you? |