67,740 Verified Client Reviews |
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husband hates color doesn't look goodcolor doesn't look good cancel further order want refund 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No change in colorI am very upset that I put dye on my hair just for it to look exactly the same. Yes, my hair is dark, but I put that information in and also uploaded pictures of my current hair assuming the colorist knew what they were doing. So if my hair was too dark to be colored I would have hoped someone would explain that to me. There is no difference in my color and I feel like I wasted time and money and inhaled chemicals for no reason. Highly disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very happy I found this productI saw this product online & decided to give it a try - loved the training session with my colorist - I learned so much during that appointment. I have very resistant grays but still wanted to try the demi-permanent color. The coverage wasn’t 100% the first time & the colorist was able to adjust the color for my first shipped order. The biggest challenge is applying the color for yourself so it takes a couple times to feel comfortable with the process - you improve each time you do it. I highly recommend this product! 16 of 17 people found this review helpful. Did you? |
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Best dye everI will never use anything else except this. The color is so spot on. The whole matching process and being able to talk to a real person to help me is such a cool thing. Such a great company! Looking forward to ordering again :) 0 of 0 people found this review helpful. Did you? |
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So Very Pleased!I am so very happy with my hair color! With my hair going silver this new color put highlights into my silver and it makes my hair so pretty! I also thought the shampoo and conditioner are wonderful! I am very Happy! Thank you!!!! DiAnne 0 of 0 people found this review helpful. Did you? |
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color matchit was perfect! 0 of 0 people found this review helpful. Did you? |
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Best Do It Yourself hair color Out there!!I have used several box hair color products over the last few years and my hair always ended up dry and they would not cover the hair I wanted to color most! I am quite fair with blonde hair and I am going platinum instead of gray. I like to color my hair strawberry blonde like it was when I was younger. It makes me look less washed out. esalon has come up with a perfect mix for me and my hairdresser says it is the best she has ever seen on a client who does their own color! LOVE IT! Thank you! 0 of 0 people found this review helpful. Did you? |
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Perfect ColourWas exactly what I was looking for and perfect refresh for my look ! 0 of 0 people found this review helpful. Did you? |
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great job finding my new color!I am happy that the ideas I asked for were heeded and the color works for me! It is such a nice idea to design your own color! Kudos 0 of 0 people found this review helpful. Did you? |
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Hair colorIt is so easy to use. I love that you can change your color a little bit or a whole new color. Total coverage. Great.. 0 of 0 people found this review helpful. Did you? |