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Custom Color Set
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67,758 Verified Client Reviews |
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Need more gray coverage.Love the color but need more gray coverage. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It barely color my hair.Its a bit disappointing that it barely color my hair. I thought that when I click on my previous order as the one I want to buy it will sent me the same quantity as it specifies. It was 2 colors and 2 developer as this set was the one that works for me. It 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEleanor W. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Hair colour not all I expectedNot 💯 happy with my colour,, it's fading away after couple of washes . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and we've emailed you as well, please check your inbox! Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Easy to use, great results!It’s beautifully packaged, easy to follow instructions, left my hair soft (which is a first from a boxed kit), covered my grays, and three weeks later, I’m still happy with the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
The most amazing color!This natural golden black is such a beautiful color. And my colorist is awesome! The whole system is absolutely amazing, with everything being personalized just for you based on your hair history. I will definitely be back again and again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarisa - Thanks so much for your wonderful feedback! We are so very happy to hear that you are loving your customized eSalon color, your personalized instructions, and your beautiful results! We appreciate you sharing, and Happy Coloring! |
Loved it!Keep it the same, I loved the color. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoberta - We're thrilled to hear that you're enjoying your Customized Hair Color. We look forward to our next opportunity to delight you! |
Love this colorThank you so much for adjusting my colors and you Nailed It just by just by my brief explanation of what I was looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |
Not impressedDidn't cover grey didn't last and waste of money 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsTammy Y. - We’re so sorry to hear that you were disappointed by the results of the grey coverage. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
PerfectPerfect match. Totally natural. No one realized I’d colored my hair. Just want I wanted 1 of 1 people found this review helpful. Did you? |
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How did you do that!Anna G gave me perfect color from my photo and requests. Incredible. I just got my two hair color kits for December. Thank you Crystella. I don’t know how you made it even better! I LOVE my color. 1 of 1 people found this review helpful. Did you? |