67,758 Verified Client Reviews |
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Very disappointedI was extremely disappointed with my color this time. I asked for no red and my roots still came out red and my hair was greasy and stringy when I was done even though I had throughly rinsed it 3 times. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKris - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
The color is no where close to what I put I wantedI wanted a magenta color and the one that it was is just regular black. I could of acheived better results with dye from the dollar store . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out less magenta than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
ColourI’ve used this product once, and now am waiting for my second order. I was very pleased with the outcome, the color was exactly as I asked for. It hasn’t faded too bad and I have left six weeks between coloring when before at a salon I was going every four weeks. So I’ve already saved money. The application was easier than I thought and I was provided with everything I needed. I would highly recommend this product and sight to any one. 28 of 30 people found this review helpful. Did you? |
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Loved it!Great colour, love the personalised kit and the instructions were so easy to follow. Would highly recommend. 0 of 0 people found this review helpful. Did you? |
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Great colour!Lovely rich colour, left my hair in really good condition and has lasted well :) thanks for my custom colour! 0 of 0 people found this review helpful. Did you? |
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No need to go to salonMy color was a great match E salon listened and nailed it! The hi-lights were easy and instructions were very helpful. 0 of 0 people found this review helpful. Did you? |
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Love itI really do love how accurate the color is to what I asked for. 0 of 0 people found this review helpful. Did you? |
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Very nice qualityThe whole package and experience was like a gift to myself. Very well packaged and great quality products 0 of 0 people found this review helpful. Did you? |
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So great, still using 5 years laterGreat product. Keeps my long, 61-year-old hair in amazing shape... soft, shiny, and manageable. 0 of 0 people found this review helpful. Did you? |
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Good productI am very pleased with the service and the coloring product. I will never buy off the shelf again! 0 of 0 people found this review helpful. Did you? |