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Custom Color Set
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67,625 Verified Client Reviews |
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The color pulled too goldI tried adjusting it and I feel like the adjustment made may not even be what I was asking for. I like a color from the look book but I've called and messaged so much, I feel kind of like a bother. They did offer me a free color but if it's not the right color....what will that do? I will say that the quality of the color is good. Just beware that the consistency is runny if you are used to using tube dye with developer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lea, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! (: |
Great idea...but..Ordered the special offer for the first try. The whole concept is impressive,and professional. The colour was a good choice,and the whole packaging impressive,however my hair after the treatment was dry,very and hair looked dull.I did use the enclosed conditioner. Shame, will not be continuing with the offer. Regards janet l 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Janet! We are sorry to hear that your hair felt dry after coloring. Please check your emails, we just got back to you to help you further. |
It was suppose to be copperMy hair is red. My roots are much lighter than the rest of the hair. I followed instructions. I look horrible and the color is dark and not what I wanted at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Olga! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Don't like the red tone. It is not a rich looking color.Color does not do anything for me. I went and bought highlights to put in a week after I used this color. Nor happy with the results Will try another color next time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just what I needed!Thx ESalon! You listened to my brassiness complaint and sent me a much -better - for - me formula! Color is perfect! 13 of 15 people found this review helpful. Did you? |
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My new colourJust want to say this is the best product I have used since trying to cover my grey 6yrs ago! I am so proud of my hair now it looks fab and healthy..thank you.. 12 of 14 people found this review helpful. Did you? |
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My new hair colourAbsolutely a beautiful colour you have matched me well. Thank you so much. 11 of 13 people found this review helpful. Did you? |
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Very pleased with the color!I'm a natural redhead and the color is hard to get right. eSalon nailed it! Thank you! 2 of 2 people found this review helpful. Did you? |
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A satisfied customer!I love my color. It looks great with my skin tone. Thank you very much to my color specialist.. You did an awesome job.. 0 of 0 people found this review helpful. Did you? |
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Gorgeous Results!The product and the outcome was better than I expected. So very glad I gave ESalon a try! Would be hard to go back to box hair color. 0 of 0 people found this review helpful. Did you? |