67,758 Verified Client Reviews |
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If I could give 0 stars, I would.Horrible color with over-packaging. This is NOT a good alternative to a salon hair color experience. I just hope my salon will be able to bail me out of this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCeleste- Thank you for your feedback. We apologize for the disappointing experience you had with our color kit. We have reached out to you via email to see what we can do about remedying this situation per our satisfaction guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
WAY TOO MUCH COPPERMy hair is red - way too much copper - how can I neutralize this immediately. At least tone down the copper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTami- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that our Dark Blonde Pearl Copper is too copper for your preference and that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Very badI didn't like the harsh chemicals in the products, it caused me allergy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYascara- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I Look Like Myself Again!When I ordered hair color earlier this year for the first time online, I thought the most I could expect was for it to be brown and at least last a couple weeks. Well, to my wonderful surprise, the color was more that perfect. It was exactly what I wanted. It managed to rid the brassy red color that was I developed over the last few colors and they nailed the color medium brown color I described to my colorist. She obviously listened and paid attention to what I wanted while creating a color mixture that could hold and cover grey hair for six weeks easily. I highly recommend every woman to give eSalon a try and especially try it and work with the colorist to find the right mix for your hair. 0 of 0 people found this review helpful. Did you? |
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Custom color kitI was skeptical ... but it is great ! Love the color... easy application... 0 of 0 people found this review helpful. Did you? |
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Love esalonMy hair color is perfectly matched for me. I’ve been using esalon since 2013 and absolutely love it.❤️Received a free hair color valid until 6/01/2019 and am unable to redeem it. Please help me with this. 0 of 0 people found this review helpful. Did you? |
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BrilliantBest hair colour I've ever used. Amazing coverage 0 of 0 people found this review helpful. Did you? |
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Great Color Every Time!I've been using eSalon since 2012 and I love it. I originally started to cover my premature grey roots. I like that I can change the formulas between the seasons. Darker in the Fall and Winter, then I add highlights in the Sprint and Summer. They are very responsive to questions and periodically send me something to try, free of charge. Last year I noticed my ends were getting lighter and lighter, so I asked if they did an all over color. Next shipment they sent me a Custom Ends Refresher. I now get that with every shipment to keep my hair a consistent dark auburn. Highly recommend eSalon for your hair color. They really care. 0 of 0 people found this review helpful. Did you? |
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Great fast coverage!I have lots of gray and other hair colors never fully cover the gray. Your product covers the gray quickly and completely. I love it. Also, the shampoo and conditioner help the color to last much longer, 0 of 0 people found this review helpful. Did you? |
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My color of colorsESalon is so easy to use and I get my color I ask for. Not just settling for box color and hoping it comes out right... Great product!! 0 of 0 people found this review helpful. Did you? |