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Custom Color Set
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67,758 Verified Client Reviews |
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Thin HairThe color application is indeed quick and easy. However I have thin hair and it got really dry so I can't continue to aply this formula. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsInes - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Please let us know if there is anything else we can do to help! |
Not enough product to cover my rootsI received my initial order and used immediately. I followed the instructions but sadly there was not enough product to cover all my roots. I waited to try a further bottle before making a review. But the second bottle was double the price as the first was an introductory offer and again I followed the instructions and it still did not cover all my roots. I have shoulder length, but extremely thick hair. The colour is darker than what I usually use. I thought that it might last longer between retouching, as it is more expensive than my usual brand. It doesn’t in fact because it is darker it requires retouching sooner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicci - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Not what I expected!I was looking for something burgundy, I sent a picture with my request and got this reply from Freddy.... This hair color requires your hair to be pre-lightened and then toned to vibrant Purple/Violet, which is a service that is currently only available in a salon. However, we can adjust your color to include similar Purple/Violet undertones. I followed the directions exact and there are no purple/violet undertones at all.... my hair is actually a shade of brunette when my is originally a light shade of red, and auburn shade I guess! I am not satisfied with this color at all! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelly - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
The color is too light.I ordered a light ash brown. It made my hair too light with a red sheen. I need to try it a little darker. I need to stick with an ash tone, just slightly darker. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanya- We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedbac and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
WOW !!I was fed up with store bought hair color. It turned my hair orange every time. ( I am natural blonde going gray). I cant afford to go to a salon. So I took a chance on E Salon. These people are great ! The color is so close to my natural color that my Mom, Son, and best friend could not tell the difference ! They just kept telling me I looked really good today. My salon team kept me informed every step of the way. The first time I used it, I needed a little better coverage in front for super grey hair. And when I got my 2nd order they had adjusted the color and directions, and it turned out beautiful. Absolutely EVERYTHING you need is included. I am very, very satisfied, and would encourage others to give it a try. 182 of 190 people found this review helpful. Did you? |
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Best at home color kit ever!!!I received my color kit back in October, I finally got brave enough to use it yesterday. The tools I received with the kit were excellent. The instructions were clear and very easy to follow. The hair color turned out beautifully. It’s so natural looking, and it really covered my grey hair! This is an awesome at home do it yourself hair color kit! I’m so excited about this! Thank you eSalon!!! 51 of 54 people found this review helpful. Did you? |
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I LOVE eSALON COLOR COVERAGE FOR MY GRAYI originally found eSalon on FB and have been in LOVE ever since!! The gray coverage is phenomenal lasts for weeks (like 2 to 3 months) and you can't beat the price!!!! 0 of 0 people found this review helpful. Did you? |
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All in one boxIt’s great when you color your hair everything is right there 0 of 0 people found this review helpful. Did you? |
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Color ReviewLove my hair color! Perfect match for me! 💜 0 of 0 people found this review helpful. Did you? |
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Alteration to my colourLove my colour exactly as I asked for 10/10 to my coulorist for listening 0 of 0 people found this review helpful. Did you? |