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Custom Color Set
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67,758 Verified Client Reviews |
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Did not cover greysSuper disappointed in new color didn’t cover greys. Super disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRandi - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Measures upI am retired stylist, this measures up to my standards! Easy in a box! 0 of 0 people found this review helpful. Did you? |
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I LOVE esalon!The convenience of receiving my hair color at home is great! I LOVE that I can tweak the color to suit my needs. The prices are very reasonable, the products are easy to use, and the results are beautiful. I always get compliments! I am a 64 year-old cancer survivor (I had chemo) and my hair color is very important to me. My hair is fine and thin and eSalon products work beautifully. Thank you, eSalon! 0 of 0 people found this review helpful. Did you? |
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Amazing customer serviceThe whole process was enjoyable and easy. Hannah, my color consultant even helped me pick a color based on my hair condition and desired result. The shipping was incredibly fast. The packaging was nicely done, everything laid out nicely. The instructions were full-proof and personalized. And, of course, the result was salon-worthy. I'll miss my salon colorist. LOL 0 of 0 people found this review helpful. Did you? |
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This color produces professional results and is easy to use at home.I love using Esalon color to keep my roots looking great. I have it shipped to my home every four weeks saving me a lot of money as my gray grows out quickly. I still have my hair highlighted from time to time in the salon but this is a huge time and money saver for me. Truly superior quality! 0 of 0 people found this review helpful. Did you? |
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The best colour I have ever had!This colour has been the best I have ever used. I normally use salon hair dyes as I have a trade card but have never been great a mixing them well, I have a lot of grey too and have had so many colour changes, including bright pink and purple. My hair is very colour resistant too so even permanent dyes don't seem to stay looking good. ..But this one did and I love the colour, the shine, I haven't wanted to change it and it really suits me. The stylist even called me up to recommend a change to the colour I had requested initially due to the present colour of pink in my hair and she was spot on! Thank you! 0 of 0 people found this review helpful. Did you? |
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Great color that lasts longer than when I get it done at the salonI have been using esalon for a while now and have had better results than when my stylist colors it (sorry Rachel). I also have Great Length hair extensions and haven’t had issues with bond damage. I save a lot of money coloring my hair myself because god knows I already spend a ridiculous amount on extensions. 👍 0 of 0 people found this review helpful. Did you? |
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Color is hard to rinse outI have to shampoo my hair 4-5 times And the residue it leaves in the tub is disgusting. What do I need to do differently or can you change the formula 0 of 0 people found this review helpful. Did you? |
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It's a nice color.Its a nice color..but it's not red enough! I want it to be a more red ..red ..as red as I can get it without bleaching it! It's more of a copper red right now. Needs to be a deeper brighter red if possible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I'm bored with brownThe color was fine. I'm just bored. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |