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Custom Color Set
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67,709 Verified Client Reviews |
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Thank for the great product best colorI want to thanks my colorist Silvia for the adjustment to my hair color I love 💗 it keep up the good work thank again. That’s why alive eSalon God blessings to you all 7 of 8 people found this review helpful. Did you? |
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First ColorI don’t want to continue with your color. It did not cover my white hair. I have a lot of white glistening through out my hair. I’m going back to L’Oréal, it actually covers everything. 0 of 0 people found this review helpful. Did you? |
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Not really what I asked forNice product left my hair feeling nice. Was very easy to use, but and it's a big but the colour wasn't what I asked for. I wanted a light reddish blonde colour what I got was dark reddish brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren S. - Thank you for your feedback! We’re so sorry to hear that you felt the colour was not the shade you expected. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
HorribleHorrible Color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t workI did all of the instructions word for word and my hair is the same color it was before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCienna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
This productI found #1 They did not mix me the right color. It is about 5 shades darker then I use. I have also see no difference in this product compared to one you buy at the drug store. You just pay 3 times more to get the same results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect natural matchAfter paying several salons several hundred dollars to help me get back to my natural copper red, I was reluctant but it blew my mind how close to my natural color it came. After the color consultant confirmed my color with a very, very light blond version of my natural color it is a perfect match. I never expected this reaction, let alone could have saved myself hundred of dollars. I rarely leave product reviews but I thought this time I should. Thank you! 11 of 12 people found this review helpful. Did you? |
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First time using!Loved the color and the product! 7 of 8 people found this review helpful. Did you? |
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Roots do not match rest of my hair!Loved the personalised box I received - everything I needed in the kit ready to go. Instructions were straight forward and easy to follow. I received a colour for my roots and a separate colour for my ends. I must admit - dying my own hair was a lot harder than I appreciated. Doing the front sections of my hair were managable; but doing the back sections were really difficult - so took me longer than maybe it is supposed to just for the roots. I followed all the instructions but my roots have come out a lot lighter than the rest of my hair. So while I can say that the service, delivery and overall product is fantastic - the colour was not 100% right for me unfortunately. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie L. - Thank you so much for taking the time to share your feedback with us! We are truly sorry to hear that your hair colour didn't come out as expected. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Love love love it!!!!I love my new hair color, copper golden. I was a very red but I wanted to start going darker. This was a perfect transition. My next color will be a shade or two darker, until I get the color I’m looking for!!! Thank you to my colorist for listening to me and making sure I am happy. Guess What??? IM HAPPY. It’s so nice to get a good hair color for half the price of a salon but with salon results!!!! 8 of 10 people found this review helpful. Did you? |