67,709 Verified Client Reviews |
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Much easier than going to a salonI tried going to the salon to get my hair done and the process for me is just too time consuming. The last time I went to a salon I also was not so satisfied with the color. Since I started coloring at home I can do it anytime I want and as a busy working mom of 2, I appreciate the flexibility. The products are easy to apply, the instructions are simple to follow and the color is just the best. It is the closest I could get to my original color. Most of the time people can't believe I color my hair. Gray coverage is excellent for me too. 8 of 9 people found this review helpful. Did you? |
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Fab ColourI love this colour. Just perfect for what I wanted in a hair colour. The shampoo and conditioner smell lovely too. Came in lovely packaging with everything supplied. Thanks. 4 of 4 people found this review helpful. Did you? |
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Affordable, high-quality hair color!Absolutely loved everything about this coloring kit. I wanted a warm auburn/mahogany color and my stylist was spot-on with their suggestion to go with a lighter shade!!! The kit came with more than enough product (I always ran out of product with drugstore kits) and the included instructions were large print and very easy-to-read. If the price of getting your hair professionally colored makes you throw up in your mouth a little bit (like we could straight up feed a 3rd-world country for 10 years with the price of one general coloring sesh, 15 years with highlights) but want something a little nicer than those slightly-unnerving drugstore kits, BUY THIS KIT!! I honestly notice zero difference with this kit vs. getting professionally-colored (but I will admit I am rather laidback with my hair and do not care for highlighting)... ~ For reference, I previously had a fading auburn color with some serious darker roots (I naturally have medium-dark brown hair w neutral undertones, no gray). Shoulder length with slightly wavy/straight texture.~ On a side note, as a total product design nerd, I give everything about this kit a 10/10 - from the custom labels to the tiny bottles to the instruction sheet to even the box...total cuteness overload!! 1 of 1 people found this review helpful. Did you? |
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PerfectI wanted to add some coppery gold tones to my medium/ light brown hair, The first color was a little too gold but customer service was terrific and corrected the color right away and now it is perfect. 0 of 0 people found this review helpful. Did you? |
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SuckassIf I coyld give 0 I would. This cheapass product caused my hair to fall out!! And turned it green!!!! Fk Green!!!!!!!!! Ugh. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via phone call. |
Worst coloringWorst color ever 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeri - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
RootsColor did not cover grays fully and was too light for my roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color fadedThe color fades too fast after 2 weeks. I want to cancel upcoming oder 9/16 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Coming out redNo back-and-forth communication with the colorist. I provided my initial request and then this was shipped to me without any talking with me, or showing me a photo. I ran with it and now my hair is -- again -- quite red. I am mostly disappointed in the way this was handled. I'm also repeatedly saying I don't want red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatassia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Love love love !I have used many different products to dye my hair over the years but none that match the quality of this product .The colour is just perfect and my hair feels and looks wonderful. 8 of 8 people found this review helpful. Did you? |