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Custom Color Set
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67,758 Verified Client Reviews |
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colorI ordered a red and it came out dark brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Second shipmentI was not as happy with the color this time, the color seems darker and it took 8 dAys to get here. The gray coverage did not last long which was a bummer.my hair felt soft though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Still does not cover resistive gray rootsmy roots are too light, my ends are too dark. They did correct the redness so I have minimal turng red with fading 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great product and serviceI’ve used eSalon colour 3 times now and the colour adjusted to my request without any fuss. Lasts ages too 0 of 0 people found this review helpful. Did you? |
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Love it e.salonLoved the color I last purchased .always like to change an try different browns an esp: chocolate color s . the conditioner an shampoo made my hair feel luxurious an full bodied. 0 of 0 people found this review helpful. Did you? |
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Perfect color and easy to use!I followed the directions exactly and was very happy with the results!!! 0 of 0 people found this review helpful. Did you? |
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ESalon Hair ColorI have been using my custom color for a few months now and are very happy with the results. I was just about to check on my next order 😊 0 of 0 people found this review helpful. Did you? |
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Great Colorand very pleased with results 0 of 0 people found this review helpful. Did you? |
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Great Hair Color Long LastingI love this hair color system, if the color is not right, you can adjust and they have done a great job working with me. Color is long lasting and works great! 0 of 0 people found this review helpful. Did you? |
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Thrilled!My color was amazing! The colorist suggested a change from what I had selected & the match was perfect! 0 of 0 people found this review helpful. Did you? |