|
Custom Color Set
|
67,758 Verified Client Reviews |
|
Sort by: |
|
Perfect matchThe perfect color match every time. Easy to use and amazing results 0 of 0 people found this review helpful. Did you? |
|
Love love love my color!I can honestly say that this product is outstanding. I have a lot of gray hair and it is hard to find a hair color that will cover and last. To make matters worse I am a Redhead and that is a hard color to get right. The color that was made for me is almost the exact color I was born with. The color is brilliant and my hair feels and look amazing. Thank you so much for making me feel so good. 0 of 0 people found this review helpful. Did you? |
|
Love my ColorThis is the best hair color I have ever used. The gray is completely covered and my hair is so silky soft. I Love It!!! 0 of 0 people found this review helpful. Did you? |
|
Color is terrificThis color is very gentle to my hair and very natural looking. Please note you need to use color care shampoo with it or it does not hold the color as well. 0 of 0 people found this review helpful. Did you? |
|
Great colorThis has been my first time to attempt to color at home. To be honest, I am very clumsy, so I did not have much faith in my efforts, but my colorist's price tag for color+tip in the rural area is $80-90, and it is costly considering that I need to visit her every month. Anyway, I tried it and followed the instructions precisely. It was messy and due to my long hair very inconvenient. The product itself is great though, the color is fabulous (I just colored, so I don't know how long it will last). The only thing is, my roots did not take very well, it was a bummer. I think I will try to do the front of my head first, and the back after. So I will give it another chance. The color itself is fantastic, very rich, so five stars! Also, I like how fancy it is packed and personalized :) 1 of 1 people found this review helpful. Did you? |
|
ReviewNot happy with the results my hair was light in the grey area then dark at the ends I wanted the same hair color coverage 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLinda - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover rootsI've been dying my light brown hair red in the salon for years, but thought I'd give it a try myself. I'm very happy with the overall color -- my ends had been fading and the new color is great, but the dye didn't really cover my roots, despite the fact that I left it on for 15 minutes before proceeding to the ends. There's no longer a bright line between my roots and the rest of the hair, so that's an improvement, but the roots are still really more brown than red. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKaren - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I love the roots, but NOT the restI’m not very happy with my hair color. I absolutely LOVE the color of the roots, but the rest is what I’m not happy with. I wanted this all one color. PLEASE HELP! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGeneva - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Twice now... :-(This is twice now that the product has not given me a consistent all over color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLynda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
HorribleI tried it twice and both times came out WAY too dark, even though second time was supposedly formulated to be lighter. The customer service is horrible! It took me weeks to get my color changed. They are very slow to respond sometimes. I emailed them about my color being way too dark and they canceled my shipments, no offer of a refund, no help, no nothing. What a ripoff. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKristin - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |