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Custom Color Set
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67,740 Verified Client Reviews |
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Color is way too dark.Followed the instructions in the box and first the colors were off. My roots are pretty red and the ends where I applied the second bottle they told me tobuse for my ends turned really dark almost black. My hair did feel nice after but the colors are so wrong I am going to have to dye it again it looks bad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda- We are sorry that your hair color turned out darker and uneven. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
not the color I was expecting/shippingWhen I dyed my hair I was expecting a color close to what I ordered. I understand it usually comes out a little darker then I wanted. Well, mine turned out almost black and my tips have a blue hue to it which was not at all what I expected. Then my mom and I ordered ours on the same day and I received mine right away. It has been over a week and my mom still has not received hers. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlyssa- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Exactly what I asked for!The color made for me is the perfect mix of dark blonde and copper...without being too red! It’s perfect for fall and I’m very happy with it!! 0 of 0 people found this review helpful. Did you? |
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The absolute best hair color I have ever used.I love this hair color. It truly is like I went to a Salon. At 59 yrs.old it has made my hair so happy.... shiny, beautiful color of my choice and healthier looking hair! 0 of 0 people found this review helpful. Did you? |
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1st box dye - So happy!Thank you I love my hair so much better than it looked before. I loved that my hair felt soft from the shampoo & conditioner! It also didn't smell strong at all. Really glad to have chosen esalon to dye my own hair for the first time. My colorists Emily and Alix, really appreciate it!! 0 of 0 people found this review helpful. Did you? |
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Covers gray!I was skeptical about this hair color and if I would get same great gray coverage as my salon color and I did! They have great customer service and I'm no longer paying high fees to color my hair, which was every 5-6 weeks and sometimes monthly. They also prepared exactly the color I have been using! 0 of 0 people found this review helpful. Did you? |
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EASYI had never colored my own hair in my life. At 61 years old, I decided to give it a go. I am so very happy that I did. The step by step instructions were very easy to follow and the results were amazing. This was the best experience imaged. I will continue to color my own hair using eSalon. 0 of 0 people found this review helpful. Did you? |
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I love my colorI love my color. I always get great grey coverage. 0 of 0 people found this review helpful. Did you? |
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Great colorWonderful product 0 of 0 people found this review helpful. Did you? |
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I love this hair color!The color is perfect, the exact shade I wanted. The coverage is great, including stubborn grey hair. The instructions were simple. And, my hair looks and feels amazing! 0 of 0 people found this review helpful. Did you? |