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Custom Color Set
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67,709 Verified Client Reviews |
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Definitely salon qualityColors well. Wonderful quality😊 1 of 2 people found this review helpful. Did you? |
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Didn't even last a weekStated I was 50% gray, colored my hair making sure to cover grays several times to make sure they were good and saturated. Followed instructions, probably left on for 5-10 minutes longer due to application and getting ready for rinse, wash, etc. Once I was done and dried my hair, the reason I colored it were staring me in the face. Grays white and bright with no color sticking at all. I'm three weeks after color and my hair is more gray than when I was 4 weeks past due w/ color - and its dull, has no shine and looks totally flat and unhealthy - and gray. I will never purchase again. And now I'm stuck becuase I don't want to put more chemicals on my hair until at least 5-6 weeks. Have that to look forward to, six more weeks of flat, fading, super gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great Coverage butCovered all of my grey but made my hair feel so dry. I will not use it again i'm afraid 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Michelle! We are sorry to hear that the color made your hair dry. Please check your emails, we just got back to you. |
Did not work!I followed the instructions exactly like they said. Was very disappointed at the results. All the color rinsed out and went down the drain along with my money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Accurate ColorI really like the service provided by esalon - the personalisation of the products makes it a really delightful at home experience when having to monthly dye my hair. I really like the attention to details, also the accuracy of the color combination and the fact that I don't have to think about how the color will look like every month i have to buy a new hair dye for my roots. 1 of 1 people found this review helpful. Did you? |
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Super results!They found my exact colour and it’s easy to use. Love it. 1 of 2 people found this review helpful. Did you? |
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Love my new color!E-Salon/Crystella created the perfect shade for me. I just wished I had ordered the brush applicator. Ordered the set with my next color shipment. E-Salon sent along a 2nd color for my ends too! Very pleased with my purchase. Thank you so much! 1 of 2 people found this review helpful. Did you? |
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It was all great love esalonI have canceled my subscription as I have moved to Australia. 0 of 0 people found this review helpful. Did you? |
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This dried out my hairNormally, my hair feels shiny and glossy after colouring it and it's very dry and flat looking. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mandy! We are sorry to hear that your hair feels dry and flat after coloring. Please check your emails, we just got back to you to help you further. |
Colour is greatThe colour was lovely just expected it to last longer than shop brough but unfortunately the grey appeared just as quick 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We’re so sorry to hear that you are disappointed by the grey coverage, and we thank you for letting us know. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |