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Custom Color Set
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67,642 Verified Client Reviews |
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DisappointedDid not cover my gray. Will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebby - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect ColorColor match was perfect. Amazing as high priced salons have not been able to match. Now to see how long it lasts. But so far extremely satisfied. Easy application my teenage daughters enjoyed helping and were impressed with the color match. 3 of 3 people found this review helpful. Did you? |
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Feels greatI love how healthy my hair feels after my custom coloring. I've never used a brush before and it definitely made a difference with accuracy and saturation. The color wasnt exactly what i wanted but I'm sure it's just a matter of adjusting it a little. Thanks Sylvia. 0 of 0 people found this review helpful. Did you? |
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Never Received OrderNever Received Order 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsM. - We are really sorry to hear that you haven't received your order! Upon reviewing your profile, we see that you have already worked with our team to resolve this issue. Please let us know if there is anything else we can do to help! |
Didn't cover grayThis did not cover my grays. It also go really hot and started foaming. The bottle would have exploded if I didn't notice. Other than that I liked the product. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't take at allTwo days after i did my hair it started fading and didn't cover a lot of my gray, will not use again!! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnsatisfiedHow do I cancel my account? 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsIrma - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Horrible colorI will not be ordering this again it’s ugly not what is pictured doesn’t cover grey you lost a costumer and I will tell people not to waste their money 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colorLove the color. Formula is easy to prepare. 1 of 1 people found this review helpful. Did you? |
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Love it!I was skeptical to do this since I’ve never done my own hair. But I thought I’d give it a shot and I’m so glad I did! I only color my roots, so matching my hair color was scary but it came out great! They matched my hair color perfectly! I will absolutely continue to use this. The instructions were so easy to follow and going through the process of picking a shade was super easy. 1 of 1 people found this review helpful. Did you? |