67,740 Verified Client Reviews |
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dont like itI requested a little bit of a lighter color than I have been getting and you did, thank you. I don't like it because it is too red of a brown. It just is not a natural looking brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
darker than expectedtoo dark in color. thought I was getting something closer to black-brown or espresso. I received something that turned my hair closer to jet black, which is not quite a match for my skin. The color makes my hair look more fake as well as with each color my hair has become a lot less soft, weakened and become wirery. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love this color and how it works!I was a little worried that I'd just get one blah color. I was delighted to find that highlights are somehow created with this color. I'm a fan! 0 of 0 people found this review helpful. Did you? |
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Easy and consistent!eSalon hair color kits make it easy to maintain my hair for less than an hour a month- the ease of use, thoughtful packaging, and consistent color outcome surpass my expectations! 0 of 0 people found this review helpful. Did you? |
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Fantastic colorI really loved the color I received. It colored and covered very well and has lasted quite some time for a red. I will definitely be trying more! 0 of 0 people found this review helpful. Did you? |
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Love it....This combo is so easy to use, no mess and looks professionally done. Thanks eSalon. From, your loyal client. 0 of 0 people found this review helpful. Did you? |
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NiceReally good 0 of 0 people found this review helpful. Did you? |
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AwesomeLove love love the color 0 of 0 people found this review helpful. Did you? |
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This has been my best experience with home hair coloringI love how it's made just for me. Thanks for everything you've helped me with. 0 of 0 people found this review helpful. Did you? |
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BEST COLOR EVER!!!I am so happy that I finally tried ESalon hair color/products. I kept putting it off and returning to the supermarket hair color because it was convenient and a little cheaper . Well NO MORE! I love this product so much and my colorist, Brittany is an absolute genius! I've had my hair colored at professional salons and NEVER have I received a better color outcome than this. Yes, I am coloring my own hair, but Brittany gave detailed, easy to follow instructions, and I couldn't be more happier with the outcome. The all over, perfectly blended, even coverage is just unbelievable. Looks completely professional and my resistant grays are completely covered. Thank you, Brittany!!! 0 of 0 people found this review helpful. Did you? |