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Custom Color Set
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67,726 Verified Client Reviews |
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DisappointedThis color didn't last longer than 3 weeks in my hair. Normally my salon color lasts up to 5. I was disappointed to say the least. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
colorI asked for it to be slightly lighter in color and it was the same as the original order. Too dark! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
It's okIt works well and the timing when they mailed it is good. But too expensive. I've been dying my hair for less money and same results 0 of 0 people found this review helpful. Did you? |
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Best color for gray hairThink this is best hair color ever used. 0 of 0 people found this review helpful. Did you? |
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Very Impressed!!!Love the convenience of not guessing what color I should use. First time, I've colored my hair myself and got all the grey hair colored. Loved the stain kit that is included !!! 0 of 0 people found this review helpful. Did you? |
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GreatFantastic colour. Was in Spain for four weeks, lighten but did not go gingery as other makes have. So pleased 0 of 0 people found this review helpful. Did you? |
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Great color!This product covers so well and the highlights it leaves are amazing. My hair felt like silk when I was finished. My stylist loves the color and we are very impressed!!! Great product! 0 of 0 people found this review helpful. Did you? |
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The Best!I had to wait to review because, just like when I use to go to the salon, I have to live with my color with a while to decide whether I like it or not. It's official, I really think this is the best coloring experience I've had! After years of spending 5-10 times more on coloring my hair, I have found a product to use myself that I'm completely satisfied and happy with! Your shampoo is fantastic too! Thanks so much! My hair looks super and the color doesn't fade! I can't believe my outcome at home has been better than what I've paid a small fortune for all those years. You have a quality product and fantastic service!! 0 of 0 people found this review helpful. Did you? |
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Best hair color!I constantly get comments on how nice my color looks! 0 of 0 people found this review helpful. Did you? |
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Color blend for dark hairGreat custom color with hint of red tones. Easy to get into the routine of covering greys. 0 of 0 people found this review helpful. Did you? |