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Custom Color Set
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67,669 Verified Client Reviews |
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No changeI wanted to try this as it seems better quality than the regular box dye from the supermarket market - and while the package was layed out beautifully, there was absolutely no change to the colour of my hair. I asked for dark brown ash and specified that I wanted the red tinge gone (hence the ash) but it’s still there - potentially even more prominent. I strictly followed all instructions. Pretty disappointed so will probably just have to go back to the trusty Cole’s box dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJess - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and make this right. Please keep your eyes out for an email from us shortly. |
Great kit and so easy to useGreat kit and easy to use 5 of 5 people found this review helpful. Did you? |
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Not goodThis was the worst color ever…way too dark! I need it replaced ASAP for free….you really got this one wrong! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We truly appreciate your feedback and we are so sorry to hear your color was too dark! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I love new darker blonde shade from Nov 14th; Please continue with that color!I asked for a slightly darker blonde color and it was beautiful, exactly what I wanted. I want to keep this color and appreciate my colorist taking action and creating a color just for me. I have so many compliments. 9 of 9 people found this review helpful. Did you? |
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saved thousands & love it!I have been using eSalon for over a decade (and am in my senior years)! I continually get compliments about my hair color and even my hair stylist can't believe how well it covers my gray and the highlights throughout. Thanks to eSalon I am able to dye my own roots and have saved literally thousands of dollars coloring my hair myself! 5 of 5 people found this review helpful. Did you? |
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Really good opinion to home colouringSince eSalon started doing a hair colour without ammonia, I love the product and my hair colour is always looking amazing. Also, customer service is always quick and prompt. Any enquiries are delt with in a 24h. Thanks guys x 4 of 4 people found this review helpful. Did you? |
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My hair is darker now.I asked for cherry cola colour but the result turned out to be almost black even thought I followed the instructions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Natural warm red.Took a few modifications with the colorist and now I have the perfect, natural red that I couldn't find in any store-bought brand. 1 of 1 people found this review helpful. Did you? |
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WowI love the new color adjustment Beautiful highlights Just amount of red and shine. 0 of 0 people found this review helpful. Did you? |
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Hair ColourAbsolutely love the colour of my hair from last order it is spot on so thankyou for listening to my instructions and getting the colour exactly as I want it. 0 of 0 people found this review helpful. Did you? |