|
Custom Color Set
|
67,726 Verified Client Reviews |
|
Sort by: |
|
Love my newest shadeI was growing out previous hair color and had tried a do it yourself box of L'Oréal dark blonde...yeah I knew better as esalon has never let me down in the past. So I placed an order and my colorist Leianna called me personally to get more details about what I had last used on my hair etc. when I received my color this time there were two separate colors for my roots and the rest of my hair ...I'm not a hair stylist I was a little worried I couldn't do this myself, but I just carefully went through the steps and tried to remember that I was in good hands with my own color expert. It came out better than I'd expected, zero damage to the hair I've been judiciously trying to grow out the last three months. I want to give a huge shout out to Leianna for calling me that day I was on vacation waiting on line at the liberty bell with my family lol well worth the short conversation THANK YOU 0 of 0 people found this review helpful. Did you? |
|
colorcolor was good, but I think for me 35 min is too long. will cut it down next time. 0 of 0 people found this review helpful. Did you? |
|
Awesome colorI am giving up box color forever! 0 of 0 people found this review helpful. Did you? |
|
Please help.I am trying to cancel my subscription please help. Effective immediately. Health reasons only. Your product is fine. 0 of 0 people found this review helpful. Did you? |
|
Disappointed :(Unfortunately, the hair color made my hair feel very dry and brittle after using. I was really surprised by this, because I had such high hopes for esalon. I have cancelled my future shipments. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJessica- We’re sorry that your hair felt dry after your color application. Since you have expressed that you were unsatisfied with our product, we have contacted you for a color reformulation or refund, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Works great- wrong colorThis product was easy to use and worked well. The directions were easy to follow and my hair was left in good condition at the end. I am somewhat disappointed in how dark my roots are. I don't know if I just chose the wrong color to begin with, but I don't think I will use the root color again. I know I can not lighten it up now and will need to wait for it to fade or grow out. 0 of 0 people found this review helpful. Did you? |
|
turns dark brown hair ORANGEhow do you sell brown hair dye that comes out orange? nasty cheap product. never again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLisa- We apologize that your hair color turned out lighter and brassier than you expected. Per our Satisfaction Guarantee, we see that we have reached out to you regarding this matter. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not as good as advertised.I tried to follow the directions as closely as possible. It wasn't as easy as they made it sound. Coloring in sections wouldn't be my first choice of application. Would have been better if they instructed to put it on all at once and work it through with the hands. It covered my gray well at first, but faded out of the gray strands pretty quickly. Not impressed with overall performance. But the price was good just to try it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristy- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not qualityNot the quality I expected from all the hype. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTracy- Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Loving the formula!Easy to apply.I have a lot of hair and one bottle did my whole head without skimping. Left my hair feeling nice not chemical laden! 0 of 0 people found this review helpful. Did you? |