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Custom Color Set
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67,726 Verified Client Reviews |
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hair colorI love the product, but it did not cover my gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim-We're sorry that your most recent color order did not provide adequate gray coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color is still too darkI love the tones but it is a shade to two too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We’re sorry that you were not completely satisfied with the results of your color. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
liked the quicknessI liked how quickly the process was but the blend was far too dark. Perhaps i overestimated the amount of mahogany placed in my color. I followed the directions to the letter yet my hair came out close to black as opposed to having some golden and red highlights. I may come back and try again when i return to the states. I really like the concept. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Loved my Hair ColorI am very pleased with my hair color. 1 of 1 people found this review helpful. Did you? |
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I really like this productI have been using this product for a year now and I love the results. My hair has stubborn gray hair that is hard to color. I take it to my local salon and have them apply it to my hair. Each time I get great results. I will continue this product until I decide to go full gray. Thanks for the product. 1 of 1 people found this review helpful. Did you? |
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Best hair colour I have used.This was an awesome hair colour, it covered all my white coloured hair. Even after washing I used have problems but not with this one it's brilliant!!! 1 of 1 people found this review helpful. Did you? |
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i love thisMy hair hasn't felt like this in years! Nor has it looked this great! Shiny, and my comb glides right through.. And the amount of breakage has reduced greatly.. 1 of 1 people found this review helpful. Did you? |
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Always looks great!Very pleased!! 1 of 1 people found this review helpful. Did you? |
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Color treated hair.Absolutely love the color! 1 of 1 people found this review helpful. Did you? |
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Love it!Love this! Especially love that I can tweak the color a bit if I want to. Great product, packaged beautifully with good instructions. Looking forward to my next order. 1 of 1 people found this review helpful. Did you? |