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Custom Color Set
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67,642 Verified Client Reviews |
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Great productLove easy to use 6 of 6 people found this review helpful. Did you? |
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Awesome hair colour design!!!!This company believes in customer loyalty service and care!!! I highly recommend these people who create colours that last and are easy to apply!!! 11 of 13 people found this review helpful. Did you? |
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Beautiful and EasyBeautiful color and easy to apply! 5 of 7 people found this review helpful. Did you? |
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Reds are hard to matchI don't want the color of CARROTS or A BURGUNDY, with that being said.....You guys nailed it! What's more important is that when it starts to fade, as all colors do, its very gradual. Thank you and here's to my next shipment. Trudy McElroy 0 of 1 people found this review helpful. Did you? |
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Nailed it the first timeI’ve been going to a salon for 25+ years but wanted to try something in between. I’m very picky and particular about the strawberry blonde shades I want. My first box came with 2 different color mixtures and I absolutely love them both. It’s perfect !! I will def keep using this product and may even be able to ditch the salon all together. 0 of 1 people found this review helpful. Did you? |
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Didn’t cover my greyThis was my first time using esalon, I love the color, I love the way my hair looks and feels after I used the color but unfortunately it didn’t cover my grey and since the only reason I wanted to color my hair was to cover the grey, I don’t see a reason to buy it again. 1 of 1 people found this review helpful. Did you? |
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First time userDisappointed with overall colour 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Dawn: We are sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Did not cover graysI really disliked this product. I followed the directions exactly as stated but not only did it not color my grays, it washed out within a few days. I had to redo my hair within a week using my old product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGerri - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not blown away if I’m honestThe colour was slightly darker than I expected and my hair was left feeling a bit sticky 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re sorry to hear that you weren't completely satisfied with the results of your custom color. We have reached out to you via email with more details on next steps and how we can help get this resolved for you; we hope to continue helping you find hair perfection and thanks for sharing your experience with us! |
TerribleFollowed instructions exactly, did the strand test and even had someone help me section and apply to make sure I did not miss anything. My hair turned out patchy, my greys ended up light brown and some of my natural hair did not take the dye. So I have patchy hair with light brown, dark brown and soft black and it looks awful. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |