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Custom Color Set
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67,642 Verified Client Reviews |
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Product is great but expensiveLove the colour match and how much better quality it is than a regular box dye. My only fault is it is fairly expensive for an at home colour and then on top of that it’s nearly £5 delivery. It’s a lot and not something I can justify spending long term. 1 of 1 people found this review helpful. Did you? |
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Excellent colour matchThe colour match was perfect. Personally I found I had far too much colour and had to throw at least half away as it was mixed and couldn’t be saved for next time - I could have managed with half the amount. Perhaps you could consider a smaller size for root touch-ups between more overall colour refreshes are needed? 0 of 0 people found this review helpful. Did you? |
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Amazing color, just not what I wanted.I color my hair myself quite a bit, so I have some good techniques down. I followed these instructions to a T and the color came out WAY stronger than what I wanted. I wanted a soft, chocolatey brown and I got violety black. It’s very harsh on my winter skin tone and I’m not sure adjustments can fix this. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us regarding your next steps! We truly appreciate your feedback. |
Totally orangenot ash...so disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRochelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Worth trying for the $11 but wouldn't buy againColor was flat and dull and didn't look like the dark blonde picture in the ad. This color was darker. I've used store box dyes before and they at least left my hair shiny and feeling good initially. This did not. So worth the $11 shot for my first time purchase. Won't buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Color Great -- DownsideLove the color. My hair grows fast and the gray is primarily at the hairline. The gray reappears around my face within a week and at 3 weeks, it becomes quite visible. I require the touch up in Medium brown, which isn't available. I am not inclined to reorder at 3 week intervals. 21 of 22 people found this review helpful. Did you? |
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So pleased!e-Salon created a personalized, perfect match of my natural (now fading) red hair. I also appreciate the fact that this is such an easy product to use -- everything you need, right to your door! 13 of 13 people found this review helpful. Did you? |
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Perfect to colour at homeI liked customising my colour 8 of 8 people found this review helpful. Did you? |
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Everything you needI’ve had a seamless experience, everything is well labeled and more than enough product. 15 of 18 people found this review helpful. Did you? |
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Great color!Easy to use, great color. I am happy. 6 of 7 people found this review helpful. Did you? |