67,642 Verified Client Reviews |
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Great!I was pleasantly surprised with the packaging and the results! The hair looks very natural, old highlights and the bits of the grey are coloured nicely, everything is blended together. I'm really happy with the service 1 of 1 people found this review helpful. Did you? |
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AwesomeI like the slight change in color to reduce orange tones! The colorist listened to my concerns and delivered. 1 of 1 people found this review helpful. Did you? |
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I love it.My hair are very sofrt and the colour just amazing 0 of 0 people found this review helpful. Did you? |
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Nice colourNice and shiny colour but darker than I have thought 0 of 0 people found this review helpful. Did you? |
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White hair not coveredI respected timing but white hairs not fully covered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrancesca - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and we'd love to adjust your formulation for an increased coverage. Please, keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didnt change my hair colorSorry to say as the 1st order it was great and was the colour i wanted but for some reason It looks nothing like the colour i wanted and it didn't do the colour! My hair looks the same but maybe darker? Not satisfied at all ;( i was so looking forward to the mahogany to be thier :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not a good product for me!After changing the color twice, it still does not color my gray, not a good quality product, 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLora - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Terrible gray coverageSo…my color was supposedly adjusted after I wrote in stating that my grays (new growth) needed better coverage. After receiving my new order I found that the coverage is LESS than the first time before the adjustment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenn - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. We take our clients' feedback to heart and continue to improve our products each and every day. Thank you for sharing your feedback! |
Love my color!So much better than store products! Love my color ! 1 of 1 people found this review helpful. Did you? |
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FantasticI have just coloured my hair for the first time with esalon colours ,roots then ends,I must say I am very pleased with the colour and how it has turned out ,it looks and feels fantastic ,it's like I've been to the salon very pleased 1 of 1 people found this review helpful. Did you? |