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Custom Color Set
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67,649 Verified Client Reviews |
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Easy to useColor for hair great but it didnt cover my roots. Disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRegina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not happyNot even close. I expected much lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not happyFollowed instructions to a T, went darker and redder than my natural and no change at all with the dye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKendra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great Kit & easy to follow!This set/kit is incredible! First you get a beautiful pink box in the mail, then when you open it, the kit is personalized & every piece of the kit is displayed beautifully. This is the first time I colored my own hair & this kit made it so easy. I love it! I think the great reviews you read about don't really convey how really great & easy it is! 1 of 1 people found this review helpful. Did you? |
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Great ProductThe color was so natural and it made my hair feel amazing! 10/10 recommend! 2 of 3 people found this review helpful. Did you? |
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Such a changeI love the blond, I was a little nervous at first but I am so glad I went from blond to strawberry blond. I do think I want to go a little darker next time now 0 of 0 people found this review helpful. Did you? |
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Great results!I love how my hair color turns out. I wasn’t expecting how the color blended vibrantly with my color. It was easy to follow the step-by-step “how to” videos. I feel great! I highly recommend it! 0 of 0 people found this review helpful. Did you? |
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Brilliant productsEfficient and fast delivery 0 of 0 people found this review helpful. Did you? |
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NEVER GONNA BUY WITH THIS STORE ANYMOREBEAD CUSTOMER SERVICE 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdelia - We’re very sorry to hear that you were disappointed with your customer service experience -- and we appreciate your candor. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Finally Got the RED I wanted!! Except....I have been a "chemically induced" redhead for 20+ years3 (home/salon). However, since COVID + stopped undertaking salon services, red hair color had been much more difficult to source. Drug store reds are either too dark or dull. On a whim, I decided to try esalon for the first time last night (01/25/23). The blond-red is BEAUTIFUL. Whenever I went, I got compliments! The only issue I found disappointing was that the dye did not cover my gray/white hair around the face even with a 40min application. Please advise. I do not want to have this gray until my next color in 5 weeks. 1 of 1 people found this review helpful. Did you? |