67,649 Verified Client Reviews |
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DisappointedI have really tried to like esalon. I have asked a few times for less red, orange highlights and it has never been quite right. I was told I needed to go darker for less reds etc. I went a shade darker and there's plenty red and orange, as well as it's not even blond anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too darkThe hair dye is way to dark. My hair color is a firey intense orangey/red copper. This made it way to dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So pretty!The color is exactly what wanted. A dark rich burgandy ...looks almost black but then bam red. Ohh its so pretty. The kit came with color, gloves, shampoo and conditioner packets and stain protection and then stain remover packets. I also received a dye brush since it was my first order. Instructions were super simple and easy to follow. The color didnt stink. Youre even given the name of the hair colorist! I will be a repeat customer! 17 of 17 people found this review helpful. Did you? |
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Flawless colour and coverageI have never used such an amazing hair dye. It has amazing coverage and with all the Grey hair I have, I need it. Its a life saver lol. So easy-to-use and customized to my specific needs. Simply outstanding product and company. 13 of 13 people found this review helpful. Did you? |
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Amazing productI was very hesitant to try home color because my mom has colored her hair at home and had some not so great effects using Sally’s supplies, but I am so glad I tried esalon! Super quick shipping, low cost, and way easy to use! I am completely an idiot when it comes to hair and makeup, but I was able to follow the steps and color my hair and it turned out beautiful! Made my hair feel amazing and lasted for 4-5 weeks! Covered my grays that I have in my upper 30’s! I’ve been using them for over a year! 3 of 4 people found this review helpful. Did you? |
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Beautiful!!Exactly what I wanted. Its so pretty. My colorist even took the extra step to call me to make sure it was what I wanted. Thank you so much! Your service is so affordable and I get the advice of professionals. Im so excited and happy with my color. Thank you. 1 of 1 people found this review helpful. Did you? |
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PerfectNailed it. I love my color! 0 of 0 people found this review helpful. Did you? |
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Roots too lightThis is the second time I’ve used this and my roots are still a lot lighter than the rest of my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCandice - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My hairProduct was fine but my hair is falling out 0 of 0 people found this review helpful. Did you? |
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Quality productsThis is very good treatment for my hair. Kind of looks darker than I was, but I like the colour. This was my first application, but I believe is hair friendly as well. 1 of 1 people found this review helpful. Did you? |