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Custom Color Set
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67,589 Verified Client Reviews |
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Nice productNice product I recommend 0 of 1 people found this review helpful. Did you? |
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ColorIm sorry my hair color didnt change way it was supposed to it turned out not right turned brown not red I want red please help me get it right it didnt work why did it turn and not turn red at all why I aint happy with it im sorry and by the way it takes 2 bottles to even dye my hair please send copper red not brown please thanks 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDonnie- We truly appreciate your feedback! We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great jobThe packing, contents and instructions were amazing. I like the colour , but I would like more depth so I would like to go up a shade for the next time. 0 of 0 people found this review helpful. Did you? |
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For the last most recent shipment only.I have been very pleased with all kits except the most recent shipment. The color kept fizzing over. The lotions remained a dark brown, before applying my roots. It did not look the normal shade. Once applied, the color did not cover well at all. I read instructions as usual & proceeded to color my roots as soon as I mixed the solutions. Question: are you receiving payments for all of your color kits sent to me? My records show not! Please respond and provide a phone number. The usual phone number is not allowing me to speak to an agent. If I need to pay, kindly bill me. Marilyn Fries 909-247-0001 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color fizzed over and the color did not take the normal shade. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great ProductI used this product, it came beautifully packaged with everything that you needed packed in a lovely way. The application was easy and the end result was hair salon standard. 2 of 3 people found this review helpful. Did you? |
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First dye experience, so easyI’ve never dyed my hair before but esalon made it so easy and completely seamless. I love the color they made, it’s a great match and covers my grey perfectly and just made my hair all around look naturally darker and richer. No one has noticed I colored it besides the people I’ve told. So happy I went with this product 1 of 1 people found this review helpful. Did you? |
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AmazingExactly what I asked for and covered my copper perfectly 2 of 3 people found this review helpful. Did you? |
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Not for meMy hair turned orange not for me please make sure I don’t get any more products of any auto ship. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheryl - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Loved the packaging, color didn't work for meI loved how easy it was to mix the color but it was the wrong color. My hair is dark brown/black and the color was more of a milk chocolate. It also didn't cover a lot of the gray. Second shipment, the color was darker but not dark enough and again had the same issues with the grays. I sent my third shipment back and waiting on my refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeneen- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Perfect colorThis is the perfect color to match my natural color! 0 of 0 people found this review helpful. Did you? |