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Custom Color Set
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67,726 Verified Client Reviews |
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Custom color setDidn’t cover all my grays 0 of 0 people found this review helpful. Did you? |
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I was SOOOO disappointedThis sadly did not cover my stubborn gray roots. I specified this in the notes of my order. The coverage is no better than the over the counter. I loved the packaging and items enclosed, but wont be buying again - sorry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJorine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Highest quality! Love this!This color successfully colored gray, the color was actually better than I’ve had at the salon, and the stylist was very helpful! Highly recommend! 9 of 10 people found this review helpful. Did you? |
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BrilliantGreat colour and leaves the hair in a lovely condition. 8 of 10 people found this review helpful. Did you? |
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Nice colourIt's what I was expecting from this colour. Really satisfying. 7 of 9 people found this review helpful. Did you? |
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changing my color was so easyI wanted a subtle change for the changing season. I sent a note about my preferences and an inspiration pic. My new color came in the next delivery and everyone is saying how natural it looks. Went from a coppery red to a warmer deeper red better suited for autumn! 0 of 0 people found this review helpful. Did you? |
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Too dark and still brassyas much as I love the packaging and was impressed with how quickly it came, the colour I received was really dark and still brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kathleen! We are so sorry to hear that your color was too dark. Please check your emails, we have contacted you to help further. |
Good except a fraction too brownPlease reduce the brown ash by a fraction Purchased November 2022 0 of 0 people found this review helpful. Did you? |
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Did not cover greyNot worth it. Now I have to go to the salon and spend more money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Too ExpensiveToo expensive compared to other products on the market 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - Thank you for sharing your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |