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Custom Color Set
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67,649 Verified Client Reviews |
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No changeEasy to apply color was beautiful but my Grey's were not covered nor my highlights. No too satisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Shannon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey hairThis color didn’t cover my front grey hair 😔 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jacqueline - We're very sorry to hear that you were disappointed by the gray coverage for your roots. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Every color seems to be wrongI don't know what's going on but I have never had these many problems with my color in the past. Last color was practically black and this color, they sent a color for the roots which is perfect and another color for the ends which is terrible. I look like I have 2 very different colors and my root color looks like I should be playing a part on Hocus Pocus. Not happy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Still working on getting the color right.Third try to get the red out of my dark blond hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsArlene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
GreatI am so happy with my purchase, I went from blonde to mahogany, wow it looks great, iv had so many compliments and my husbands loves it. I will never look back. Thank-you. 2 of 2 people found this review helpful. Did you? |
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Wonder colorCovered gray for a long time beautiful 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJenny - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
So delighted with my hair colourDid my hair colour with my sister in law today. Covers grey and growth perfectly. Easy to use and looks beautiful Thank you I do hope you deliver to Australia 1 of 1 people found this review helpful. Did you? |
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Better than I’d hoped for!I answered the questions best that I cud but didn’t expect the great results!! I am MORE THAN PLEASED! Thank you, thank you!! 1 of 1 people found this review helpful. Did you? |
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Excellent ProductI absolutely love this color set and that it is customized personally for me. I absolutely love how my hair turned out, how soft it is, and I get lots of compliments, Ty E Salon. I’m adding mahogany to the copper and brown with my next order and can’t wait to see how that turns out! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorGood quality and grey coverage. I need more auburn in the coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarrie - Thank you for your wonderful feedback! We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |