67,726 Verified Client Reviews |
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Great color and customer service!This was my second hair color order with eSalon. I needed to adjust the color after my first hair color order because I did not like the lightness/golden tone of it. The customer service team was helpful and made an adjustment in my color and I am very happy with my new shade! So glad I found this company. I'm saving hundreds of dollars and getting the results I would expect from a hair salon. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSigne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great Color!Loved the results and the lasting color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Nice but NO gray coverage.Packaged beautifully, very convenient and easy to apply. I am satisfied with the color itself but, it didn’t do the one thing that I needed and wanted it to do; cover my grays! Very disappointed, and probably won’t use again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - We’re truly sorry that our color's gray coverage did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Doesn’t cover gray hairsIt’s now able to cover my gray hairs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Just RIghtafter trying two different colors; one was too light and red, one was too dark and black, this hit the jackpot. I love it. May add highlights in the future but right now I just want to do this. 0 of 0 people found this review helpful. Did you? |
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Still waiting for my colour to arrive!Placed an order on the 29th of September and today its 14th October still haven't received it and I've sent two messages to esalon and still haven't heard back from them I've been a customer over a year now I order every 3 weeks as I'm based in Ireland seems to he taking longer every time it's getting annoying now waiting . 0 of 0 people found this review helpful. Did you? |
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doesnt cover graythe product doesnt cover the gray hairs and faded out after two washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrancesca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Very niceNever seen this blonde before ! Very well done. Even if some of the greys are already peeking through, it's a much better product than what's on the market. 2 of 2 people found this review helpful. Did you? |
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Excellent coverageExcellent grey coverage. Lasted a long time. 2 of 2 people found this review helpful. Did you? |
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Love it!I'm in love with the color match. My grey, white, and silver patches disappear and blend in making my flat and dowdy hair look enhanced and fresh. The color looks so natural that no one even thinks it's color dyed. Since it's a perfect match to my natural hair I have virtually no demarcation or roots showing. Highly recommend eSalon. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsShelby - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |