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Custom Color Set
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67,726 Verified Client Reviews |
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JoAnne 8302022Product is always very organized good directions left my hair a bit drier than excepted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoAnne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not good enough grey coverageI have dark brown black natural colour. I chose Ash - it did not fully cover my grey hair as I attached photo just after dyed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEunkyoung - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we would love to send you a reformulated color designed to better suit your needs! Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still Natural LookingPerhaps my hair is just too resistant to hold onto the blonde pigment but I still get compliments on the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatrice - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Horrible packagingEverything was spilled in the box so I didn’t get to use the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the desires colorI had wanted intense copper for it's bright but darker toned "red head" look. I ended up with a more burgundy look and am very disappointed with the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PoorCharged 27 pounds for a colur I didn't want 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mary! Thanks for stopping by. We are sorry for any misunderstanding with your orders. Please check your emails, we have contacted you to help you further. |
Not receivedI never received my last order! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover my gray rootsThe color is beautiful where it took, but even having followed the directions step by step my gray roots are still showing through. I was very excited to try esalon and had a great referral but disappointingly the color just didnt work to cover my gray roots as i was hoping abd expecting it to. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful Fool Proof HairLove my color and have been pleased with how it turns out every time. Easy application and great results! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love the productThis product is amazing!!!! They make it very easy to use at home, the box has everything you need. I have a lot of grays it covered it all and the color was exact what I want. 0 of 0 people found this review helpful. Did you? |