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Custom Color Set
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67,649 Verified Client Reviews |
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Color washed out in a weekBoth times I have used this color my greys around my face started to show in less than a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
PerfectI love this hair product the coverage is lovely My hair is so glossy I recommend this product 100% 10 of 10 people found this review helpful. Did you? |
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easy to use!very easy to use 10 of 10 people found this review helpful. Did you? |
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Pleasantly surprisedExceeded my expectations. Directions alleviated my fear as a first time user. Color is natural looking, and after using the product, my hair is undamaged and soft. Good experience overall. 13 of 15 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
PerfectColour is amazing .no horrible smell. Hair feels really healthy 0 of 1 people found this review helpful. Did you? |
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I did't sign up for recurring orders but they put me on a plan.And the "contact us" link on the Support page doesn't work. Be careful--I ordered one set of color to try it out, and to my surprise, a second set was delivered a few weeks later. When I logged on to my account, I saw that I was signed up for a plan to have color delivered every 3 weeks. I didn't sign up for a plan. I followed the links to cancel the plan--which was tricky because I had to click on "cancel my plan" several times, and each time it would have been easy to accidentally click on "keep my plan". Now I have to return the color, and hope that they refund the $26.00. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClare - We truly appreciate your feedback.There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Try it you will be happy you didI have been using E Salon for several years now and couldn't be happier . They will change your color for the next shipment when requested , it's easy to put on , has instructions well written and easy to understand when you place your order I couldn't be more excited using this product . A fellow employee took my advice and she is now a customer and even told others how easy it was to use 11 of 13 people found this review helpful. Did you? |
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Best Color-Home experience I have ever hadI love my colorist solution, I have been using it over two years and I never came back to those drugstore colors. We have been working on my shade for quite a while, and meanwhile I tried lighter red, at the end of the day I came back for the very first color match, cause it is the most vivid one. I strongly recommend esalon to everyone I know. 1 of 1 people found this review helpful. Did you? |
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Hair DyeDidn’t work on my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. Thanks again for your feedback! |
GrayThis product does not color all the grey well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |