|
Custom Color Set
|
67,740 Verified Client Reviews |
|
Sort by: |
|
Still not sticking.I’ve followed instructions to the letter all 3 times and my hair is still grey. The product is just not working for me. Trying to find how to cancel subscription but it’s really not easy to do so. The colour itself is fine just not working for me. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Lee! We are truly sorry to hear that your custom blend hasn't met your expectations. Please check your emails, we've just contacted you to help you further. |
Good color matchThis was a good color match for my roots, and it covered the gray for about 4 weeks, which is normal for me when I was going to a salon. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Christine - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Custom ColorLiked the color 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSuzanne - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom eSalon color! We truly value your feedback and look forward to hearing from you again in the future. |
Nice but I still ended up with color patchesI followed the instructions and somehow I still ended up with color hair patches. It’s also a little redder than expected. I was aiming for golden copper. I would say this is nice if you know how to color your hair at home from the get go. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRebekah - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorPerfect color! Love it! But to pricey for my budget at the moment … 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Terri - We're so happy to hear that you enjoyed your customized eSalon color. We just wanted to remind you that you save 20% when enrolled in our Color Plan and we offer several options to unlock free shipping. We truly value your feedback and look forward to hearing from you again in the future. |
Color turned way too dark I had to go buy color removerI had to go to Walgreens and get color remover to get the way too dark brown removed. This did not happen with the color kit I received before this kit. I can't afford mistakes 😢 like this last experience. I wrote to you abt my pkg being unusually late and it was damaged, scrunched up when it arrived. I was very very surprised. It wasn't bad enough to not open but clearly not in good shape. The previous experience was excellent. Sorry I can't afford these issues. Stopping any continued orders. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsFran - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
didn’t cover graysmelled bad and strong but still didn’t cover grey. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsThank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Lovely colourI love the packaging , makes me feel special haha Colour always comes out stunning 0 of 0 people found this review helpful. Did you? |
|
Beautiful Hair!I was so nervous about coloring my own hair but eSalon made it so easy for me to do my own coloring with the videos and the step by step instructions. My gray is GONE! I have never been so pleased in all my life with hair color. They did a fantastic job putting my color together for me. Thank you! Thank you!! I will be ordering again when the time comes. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsShelda - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
First time userSuper happy with everything about it. Easy, everything I needed. Color was just what I wanted and covered my gray. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |