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Custom Color Set
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67,740 Verified Client Reviews |
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Started foaming uncontrollablyColor didn't cover gray at all and the bottle started foaming out in some sort of chemical reaction. Definitely don't want that on my head! Made a terrible mess!!! I hate this product! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
PerfectMy new/tweaked color is so great! Thank you Mindy for a great color that I've been trying to get for awhile now. I'm very please. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDolores - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gray coverageBetter at covering grays but not 100% 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color didn’t lastThe color did not last and did not cover the gray. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Betty - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect ColorColor applied to roots first. I have light brown and gray roots. Finished process as directed. Nice fragrance. Very satisfied with my hair color and colorist! Happy I decided to order from eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jill - We're thrilled to hear that you're enjoying your customized hair color and overall experience with eSalon. We look forward to our next opportunity to delight you! |
Love, Love, Love!Genevieve mixed my color and what a beautiful job she did! This is a blend of my natural colors. I’m a light golden blonde with red tones. As I’ve gotten older more blonde and now grey has been coming through. This color from Esalon and Genevieve nailed it! Definitely will ordering again. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Mary- Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your hair color and we'll be sure to let your colorist know. We truly value your feedback and look forward to hearing from you again in the future. |
Absolutely love, love, love, e-salon at home throughout the years.I've been very light sun kissed blonde, to med golden blonde all the way to dark brunette with violet. And there's nothing like e salon to take care of my hair. I trust working with your salon experts and the products you carry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you for your wonderful feedback! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon. Happy Coloring! |
Wrong color!!I sent a picture and I wanted my hair lighter or about the same color as my ends. And the color that you sent me turned my natural texture hair black! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarcella - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Great kitI have went back to my old hair color for my roots (local shops) and the color just does not color my gray. This one does the job. If there is an issue, just message the colorists here and they take care to adjust your formula. Magic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz - Thank you so much for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Too redI am so disappointed in my hair color this time it is too red and very brassy. It looks horrible !!!! In all The years I have used you I have used I think I will have cancel future orders Barbara Rooney 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |