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Custom Color Set
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67,740 Verified Client Reviews |
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Not happy latelyI’ve been with eSalon for 3 years and it was great until this past 2 colors my hair turn out orange and it doesn’t cover my gray as much Hopefully it will change with the update they did in my color if it doesn’t help I will have to shop somewhere else 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGladys - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great ResultsPleasantly surprised - color looks very natural and was easy to use! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Just okIt wasn’t bad but it also wasn’t good. My colour turned out a bit orangey and not what I was expecting. Everything else was good and the packaging was really nice. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Charlotte - Thanks so much for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
No gray coverageAlthough it was a nice package, that makes me feel like a salon hair color, the gray coverage was awful, so my gray hair did not get the color as well as my natural hair. The product was soft and gentle on my hair so no damage but no coverage, therefore I do not recommend it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Zahra - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect matchI seem to be in between light brown and medium brown, so I have been buying two colors at target and mixing. I tried Madison Reed but couldn't get a brown without so much red in it. I love the medium brown I have tried twice. It seems to match perfectly. I am happy with e salon and would recommend them. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
8272464 Order No. Color and Coverage is Absolutely PerfectPhoto updated after this order number. The solution was thicker and sticks to the fine hair gray areas around my ears and temples. I followed the adjusted directions and let sit for 40 minutes. Very happy with the results. Thanks so much! We have a winner... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStaci - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great productI love esalone there colors come out perfect every time. I love how it comes on auto -ship being busy with family it’s one less thing to worry about , you know it going to be there. I like how it come with directions and a color guide to help you along the way make it so easy to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Didn't do anything at all to my hair whatsoeverNothing. Failed entirely. Just removed some condition, no change in colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bad hair dyeThis was a total fail, I asked to lower the copper and I have copper hair on my roots since it was retouch. Blond highlights and golden brown hair. I have to spray my hair with brown spray so I won’t color again and damage it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Roselen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Formula changed???I don’t know if they change the formula but my gray is not covering all the way, this is the second box I’m using having same issue 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Olga - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |