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Custom Color Set
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67,740 Verified Client Reviews |
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I’m allergic with the productI’m allergic with the product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not sure if I actually want to use this nowI opened my box and I’m very skeptical to use this as there’s only 2 very small bottles. I have extremely long and pretty thick hair so I feel like this won’t be enough to fully cover / color my entire head of hair. I looked online and a lot of people who have shorter hair than mine ended up with not enough product and splotchy hair color. I guess I don’t understand the point of the questionnaire part asking about your hair thickness and length if everyone receives the same exact amount. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKay - Thank you for reaching out to us here at eSalon! We are so sorry to hear your order did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The color is awful!I am usually very satisfied with the colors I receive but the most recent one was supposed to be darker than the last and it is not. The color itself is too orange. I was looking to go dark brown with rich tones and this did not meet expectations. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love itI love my new color. My colorist definitely gave me a color I've been searching for but could never get with the boxed dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
So happy!!I got exactly the color I wanted, Mindy P.! Thank you so much! I've added the Camo Mist to this order because there is some gray around my face that was peeking out. I don't feel I need to change the schedule for the full set, as the rest of my hair is fine. If I can't tame the strays with the Camo Mist, I may have to change the schedule next time, but I'm great for now! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
DisappointedWas very excited to find this company. Placed my order used the product and I even let sit on a little extra because I was finishing a few things while I had dye in. About 30mins. Rinsed and it did not cover any of my Grey's literally zero coverage. So disappointed. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJenna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very pleased with the colour & presentationWould recommend 0 of 0 people found this review helpful. Did you? |
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I am very pleased with my new color.L’Oréal quit making my favorite hair and I hated the color I was using. Years ago I looked at eSalon did not make a color light enough for me. I decided to try again. What a great idea as I received the perfect color. I am a very happy camper with my new light color and the gray coverage is perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Go Hair TeamI am very content with the color hair results. The hair dye designed for me is not too dark and not too light. I thought about changing it up at one point, but I decided we are right where I want to be with my gray coverage and colored hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMarlina - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Easy to useEasy to use. Liked my hair after. Didn’t fit my greys as much as I wanted though, but definitely would recommend the product as alternative to Permanent hair colours 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |