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Custom Color Set
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67,658 Verified Client Reviews |
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They will not let me cancelI've tried to cancel and this is a scam. They just keep sending and charging. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - Thank you for sharing your feedback. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No better than boxedColor didn’t cover grays well and was flat and dull!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeira - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not likeIt worth the money, hate the color, no gray coverage & they send whenever that want to Send. I only ordered one!!!!! Do not order it’s a scam 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShirley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The colour surprised meI loved using this dye! It had great coverage when applying, the kit was easy to follow and the results are stunning. I'm really happy with the colour - the tone is just right. 0 of 0 people found this review helpful. Did you? |
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ColorThis time it colored my grays much better and has lasted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kim! This type of feedback is very rewarding. We're thrilled to hear that you're enjoying the adjustment that was made to your color. Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Been using eSalon's formula for my red hair for years! 1st to get right color!Coppery red is hard even for salons - but it was no problem for eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jennie! Thank you so much for sharing your joy with us! We're super ecstatic to hear that you've been enjoying your customized formula. We truly value your feedback and look forward to hearing from you again in the future. |
GoodDid not color grey as much as I hoped. 0 of 0 people found this review helpful. Did you? |
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The Smell was too much to takeThe color and coverage was very good, The product did leave my hair a bit coarser than it normally is, but some extra conditioner takes care of that. The thing I can't get past is the smell. Sorry but it is just too much for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Love the color; but it dries my hairI love this color/shade, however, my hair has been like straw ever since I applied it. Extremely dry and no level of conditioning or moisturizing seems to help. I won't be using this again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonita - We're truly sorry that your custom color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
how is this possible?Best color I have ever had.. how it it possible that someone who has never seen me in person can do such a beautiful color that is perfect me I do not know. Better than anything I have had in a salon, in person. And.... I went to Mexico for 3 weeks, in the Mexican sun and sea and the color is still beautiful.. amazing... amazing.. never going back to color in a box or in the salon. Esalon we are BFF:) 99 of 101 people found this review helpful. Did you? |
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Response From Our ExpertsAllyson- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |